Unfortunately, despite the beautiful pool and its breathtaking view, our overall experience was disappointing.
The person at reception was unpleasant and not welcoming at all. We also had no hot water throughout the night, and after reporting the issue, we did not receive the slightest apology. We felt as though we had been left entirely on our own.
The most helpful members of staff were the people who carried our luggage, as they were genuinely kind and courteous. As for the rest of the staff, it felt as though they had never worked in the hospitality industry before. There were no polite greetings, no interest in our experience, and not even a simple question about our stay during check-out. The service felt impersonal and assembly-line-like.
The restaurant offers a breathtaking view, especially at sunset. However, the quality of the food is nowhere near the level you would expect for the prices charged. I would not recommend the restaurant, except perhaps for the view.
To avoid disappointment, expect a very beautiful two-star hotel.