We enjoyed the wonderful culture of this hotel, the grounds were large and great for walking. The service in our rooms, at the front desk, and at breakfast was fantastic. Everyone was welcoming and kind. Our room was nice, but our water took a long, long time to get warm. Everything worked, however, and it was comfortable. The bed was very firm, but we slept well. As beautiful as the property was, we felt the rooms and wooden walkways needed a refresh since they looked dated. The pool is big and nice, and is well taken care of. We really do love this hotel and have stayed twice now. We hope to upgrade to a pool villa next time.