I had a very disappointing experience at this hotel.
Due to a mistake made by the hotel staff, we were taken to the wrong room. Instead of offering a sincere apology, the hotel forced us to move rooms and treated us as if we were unauthorized intruders. The entire situation was handled very poorly and made us feel extremely uncomfortable.
I also want to warn future guests ⚠️: the hotel’s so-called “Suite” is NOT a real Junior Suite unless you pay extra for the Premium Suite category. The room we received was extremely small, with only a tiny bed, poorly arranged furniture, and an overall worn-down feeling.
To make matters worse, there was a huge air-conditioning unit right outside the room. It kept turning on loudly throughout the night, creating constant noise that made it almost impossible to sleep.
Overall, both the service and the room quality were far below expectations. I would strongly recommend avoiding this hotel unless you are willing to pay for the Premium Suite option.