Let me start off by saying that I am not one to write reviews.I read every recent review in the weeks leading up to our trip even the ones posted the day before our trip. We got back yesterday so this is a really recent review. With that said, my family and I had a great time at the Coconut Bay Beach Resort & Spa. Yes, the seaweed is a problem. However, we knew that going in. It is everywhere in the Atlantic and NOT the resorts fault. They do a great job of removing it so I will not consider that in my review.
For starters, Shirlanda and everyone at the concierge were excellent. It pleasantly surprised me that even when we checked out yesterday, they asked about our son by name and had only met him the first day on check-in.
Attie and Maxwell at the Adventure Desk were awesome as well. As for the excursions, we did not get to do any thru the resort. Everyone we booked, did not have enough people so the resort could not allow us to book them thru them. Therefore, we had to hire a taxi, and pay for it and the excursions ourselves. With that said, it worked out better in the end. Even with hiring a taxi for a half day and a full day, we saved a little bit of money compared to what we would have paid thru the resort. In addition, we got a more personalized, private tour. We saw and did more than we would have done if we went with the hotel excursions.
Everyone at the resort was super friendly and said hello in passing which was nice.