This was undoubtedly the worst hotel I have ever stayed in.
We requested to change rooms, as the first one smelled horrible & running water in the bathroom led to a very loud grinding noise. This was agreed to, but with no apology & with an attitude that demonstrated a lack of care.
The 2nd room was equally terrible.
Overall worn out & grubby
The sink & toilet were cracked
The shower was so small I barely had enough room to turn round (I'm a size 12 woman)
There was a grime build-up around the shower
The floor covering on the step leading to the shower was split & taped up
No shower mat provided
The ceiling light flickered on & off
No blind or curtains on one window
Mattress was old & I could feel the springs
Carpet stained & worn
So basic, not even a hairdryer
Room was tiny & stiflingly hot
Very small TV, no access to any streaming channels
Lift to room is antiquated and tiny
No food being served
Charge for this basic & inadequate room, in a worn out, shabby hotel was a £91. This was an audacious sum for the standard of accommodation, which was not fit for purpose.
The photographs featured on this website (& others) are an inaccurate representation & bear no reflection of the reality.
I complained, but was offered no way to escalate this complaint or any form of refund. Just a statement that the receptionist would pass my comments along.
I would strongly recommend that people DO NOT stay at this hotel, unless you enjoy being ripped off.
Extremely poor all round.