6/10 Bueno
20 de febrero de 2025
Wasnt the worst but I wouldnt stay here again
When I arrived I stood at the counter for awhile as there was no one at the front desk. When she came from the back she greeted me and checked me in. I requested a luggae buggy as i had a lot of bags and a pack and play for my infant to sleep in. she told me that she didnt know where it was so my husband had to make multiple trips to the car. When we got to the room, the blinds were broken so we couldnt open or close the blinds, so it just stayed dark in the room during the day. Then I went to pull out the sleep sofa for my 5 year old and there were no sheets on the pull out. No problem. I called down and requested for bedding and a pillow and she told me, "Oh you can come down and get them from the front desk." Annoyed i just said okay. I expected them to be delievered to the room as it was already late. There was human hair in the King size bed and it looked like they didnt change the pillow cases. My husband went to tuen on the TV to try and catch some of the all star game, and as soon as he sat down the service went out from the direct TV connection, so he then missed the game. We were too tired from a long day of traveling that we couldnt even argue. we just checked out next day and stayed soemwhere else.
Shana
Shana, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com
