Dated mountain lodges. Cute and cozy-ish but in dire need of updates and repairs.. and a good scrub.
Staff was lovely and welcoming, there’s a wood fire place and wood + starter kit is included. Complimentary bus tickets to get around town and touristy destinations like the Banff gondola. Dated hot tub with beautiful mountain views. Good pressure in the shower with Rocky Mountain soap, clean towels.
BUT, very thin walls ( we did not sleep, we could hear the neighbors laughing and partying into the night, then when finally shut down, proceeded to snore and fart all night) uncomfortable itchy bed, crusty floors sofa and bedframe, dents on walls, funky carpet smell, barely working “appliances”, not a full kitchen (one little pot, one scratched up pan, no cooking utensils) we could barely make breakfast. Beautiful hot tubs but the bottoms paint is scaling and I cut my foot on it. Would only stay there again after they do a solid renovation.
The resort has a lot of potential but just desperately need some TLC.