Breakfast was unavailable, Staff suggested to walk 300 yards to their branch for breakfast. One triple beds room was small and stuffed, 2 ft floor space to walk in the room, very inconvenient. Shower door opened halfway due to tight Bathroom space. Very long narrow corridor with one entry/exit point and poor ventilation, very inconvenient too. Staff don't show the room when checking in. I booked 2 x triple rooms including kid's on the transaction, on one booking reference in 3 months advance, yet they couldn't use their basic common sense to allocate both rooms next to each other. When mentioned, it was my fault for not requesting in the booking. When I mentioned inconveniences and service cuts, the explanation I received from a staff member made me feel under valued, my POV is, I paid in full upfront what the website demanded on the quote, in order to receive the service, so why have silly excuses to cut on service and not compensate for failing to do so. All my problems and requests was heard with empathy but not solved to accommodate my convenience.