I booked this hotel because of the great experience I had last year. Upon arrival, I must admit I became a little skeptical when I learned the hotel had changed ownership or management. Many changes were taking place even during my one-week stay. The complimentary breakfast was replaced by a bar/restaurant and what appeared to be a meeting room was being built. Apparently, last year I had been upgraded to a suite because my room this year was much smaller. This room overlooked some equipment and had no access to the balcony which I really enjoyed last year. This year my room was much smaller with two queen-size beds, a desk chair and a padded chair. The large TV, refrigerator and microwave all worked very well. Honestly, I think this room would be very crowded for more than two people. With all that being said, I will say the room, bathroom and everything were very clean. What makes this place so great is its outstanding staff. Every single person from the front desk, to the maintenance, to management to housekeepers is the best. They are all so willing to help and they always had fresh, hot coffee in the front lobby. Another reason I like this hotel is the size. So many of the hotels in Hilton Head are just massive. This hotel is much smaller, close to beach access and just a 10-minute walk to restaurants and shopping. Also, as a single traveler, I always felt safe here. When I return to Hilton Head, I will stay here.