We booked the room at the last minute so over priced room didn't bother us..
They tried to upgrade room, but some of them are not practical. Pretty chiars but They are cheap, uncomfortable chairs. Towel hooks are flat, so towels were constantly fall off. So we ended up putting towels on the top of the shower, and so on. On top of these,
1. There is no hand soap. We had to walk in to the shower and get a body wash to wash hands. I got my socks wet many times, because I forgot the shower floor is wet. I asked in the front desk and I was told they simply don't provide hand soap.
2. they have vinyl plank looking floor, which was nice. BUT the floor was dirty. If it is a carpet, the dirt wouldn't get on the feet much. Also the dirty floor was visiable on light colored vinyl plank floor.
3. Sauna: I swear I saw one of the aminity of the place was sauna. Now I don't see it. Instead, it is showing Spa. Spa? Really? What spa are you talking about? I didn't see any Spa. They have a sauna but guests have to book in advance via APP? I asked front desk if we can book it over the phone, but I was told I have to book it through the app. I didn't even ask what kind of app I need to use. Forget it. They just don't want guest to use thier facility.
4. Front desk lady was not very friendly. She seems to hate her job.