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El Sueño Hotel & Spa

4.0 star property
Adults-only hotel with spa, near Zócalo de Puebla

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In the heart of Puebla Historic Center, El Sueño Hotel & Spa combines modern comforts with rich history. Unwind at the rooftop terrace or indulge in a rejuvenating Thai massage at the spa. Connect to WiFi and enjoy international cuisine at one of two restaurants.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Minibar
The current price is $73
$86 total
includes taxes & fees
May 25 - May 26

Why we love this property

Food lover's paradise
International cuisine delights await at 2 restaurants with a bar for perfect pairings. This hotel offers a cooked-to-order breakfast to start each day.
Rooftop city views
This boutique hotel features a rooftop terrace offering sweeping views of the city center. Historical district charm adds to its appeal.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, blackout drapes

Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Plus

Standard Plus | Minibar, in-room safe, desk, blackout drapes

Standard Plus

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Pool
  • Spa
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  • Free parking
9.6 out of 10, Exceptional, 812 reviews
The price is $125
$149 total
includes taxes & fees
Jun 4 - Jun 5
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About the neighborhood

Map
9 Oriente No. 12 Centro Histórico, Puebla, PUE, 72500

What's nearby

  • Amparo Museum - 2 min walk - 0.2 km
  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 2 min walk - 0.2 km
  • Los Sapos Bazaar - 5 min walk - 0.5 km
  • Puebla Convention Center - 12 min walk - 1.0 km

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 28 min walk
  • Airport drop-off service

Restaurants

  • ‪El Mural de los Poblanos - ‬3 min walk
  • ‪Licorería San Pedrito - ‬1 min walk
  • ‪El Guero Marinero - ‬2 min walk
  • ‪Zaranda Café - ‬3 min walk
  • ‪Augurio - ‬1 min walk

About this property

El Sueño Hotel & Spa

  • El Sueño Hotel & Spa features a rooftop terrace and puts you within a 10-minute walk of Zócalo de Puebla. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and La Tentacion, one of 2 restaurants, serves international cuisine and is open for dinner. Other highlights at this boutique hotel include an indoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total, up to 33 lbs per pet)*
    • Specific rooms only*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

La Tentacion - This restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Salon Frenesi - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 per person
  • Airport shuttle service is offered for an extra charge of MXN 480 per vehicle
  • Early check-in can be arranged for an extra charge of MXN 700 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 700 (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 350 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 131341

Also known as

El Sueno Hotel

El Sueño Hotel

El Sueño Hotel Puebla

El Sueño Puebla

El Sueño Hotel & Spa Hotel

El Sueño Hotel & Spa Puebla

El Sueño Hotel & Spa Hotel Puebla

Frequently asked questions

Does El Sueño Hotel & Spa offer free cancellation for a full refund?

Yes, El Sueño Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Sueño Hotel & Spa?

Yes, there's an indoor pool.

Are pets allowed at El Sueño Hotel & Spa?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 350 per pet, per night.

Is parking offered on site at El Sueño Hotel & Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by El Sueño Hotel & Spa?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 480 per vehicle.

What are the check-in and check-out times at El Sueño Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 700 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of MXN 700 (subject to availability).

What is there to do at El Sueño Hotel & Spa and nearby?

El Sueño Hotel & Spa has a spa and an indoor pool.

Are there restaurants at or near El Sueño Hotel & Spa?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around El Sueño Hotel & Spa like?

El Sueño Hotel & Spa is in Puebla Historic Center, a short 6-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

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Reviews

El Sueño Hotel & Spa Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was warm, delicious, and great with excellent options. (8 reviews)
  • The spa was very relaxing and reasonably priced. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Food
Amenities
Spa
Parking
Drinks
Shower

Reviews

Verified

10/10 Exceptional

Incredible stay! The attend to detail and wonderfully friendly staff made my trip one to remember
Ashleigh, 3-night trip
Verified

10/10 Exceptional

Beautiful, quiet, clean boutique hotel very close to Zócalo de Puebla. Always my “go-to” stay whenever in Puebla
Heber, 1-night trip
Verified

10/10 Exceptional

Great location. Nice room and restroom. Was woken up one night at 11:30 by some staff were spraying something with a very loud machine. Hotel was pretty empty when we were there but could see if being noisy if they were busy.
Julie, 2-night trip
Verified

10/10 Exceptional

First time here, came for a wedding. Staff was warm, friendly, and very helpful. The architecture of the building was beautiful and Unique. The zocalo is a beautiful area and we were lucky enough to be there when they had decorated for dia de los muertas. We had a wonderful stay overall!
Kristin, 2-night trip
Verified

10/10 Exceptional

Lovely stay in Puebla & Cholula

Great service and charming hotel in the heart of the historic center.
Carlos, 3-night trip
Verified

10/10 Exceptional

Comfortable bed, decent internet, and great breakfast options.
Jessica, 1-night trip
Verified

8/10 Very good

All the staff was really kind
Paulina, 1-night trip
Verified

10/10 Exceptional

Location was very good. The breakfast was excelent.
Ramon, 1-night trip
Verified

8/10 Very good

Great hotel few blocks from the cathedral, very friendly staff. Good american breakfast included.
Maria, 3-night trip
Verified

10/10 Exceptional

I enjoyed the property, staff were friendly and welcoming. The rooms were nicely kept, and very beautiful. Great suggestions from staff as far as food recommendations. Will stay in this hotel next time I’m in Puebla
Jessenia, 2-night trip
Verified

10/10 Exceptional

Love the people that work there!!!
Arleen, 15-night trip
Verified

10/10 Exceptional

Unique property, very close to the Cathedral. Great food.
Rebecca, 5-night trip
Verified

10/10 Exceptional

We loved our stay! The staff was so friendly and the design of the space is breathtaking. The room was spacious and comfortable, and there was so much attention to detail in every corner to surprise and delight you. The drinks and food is amazing, and like the hotel, are works of art unto themselves. We plan to come back very soon!
Eliel, 2-night trip
Verified

10/10 Exceptional

Súper beautiful rooms
Eduardo, 1-night trip
Verified

10/10 Exceptional

Most comfortable hotel

Excellent hotel with rooms that are decorated beautifully. Located in the historic district of Puebla. The staff were very attentive and polite. Most spoke English as well as Spanish. The food in the restaurant was wonderful as well. Really enjoyed our stay and would return.
Liborio J M, 5-night trip
Verified

10/10 Exceptional

The location was excellent for walking in the Zocalo area, the staff were very friendly and the breakfasts were very good. Our room was located downstairs with no outdoor views so it was a bit dark, but overall OK.
Mike, 4-night trip
Verified

10/10 Exceptional

The staff is really accommodating and friendly. Jorge was very attentive and helpful. The room was spacious and beautifully decorated. I will be back.
Jacqueline, 1-night trip
Verified

6/10 Good

the place it's so beautiful with great location but the service could be so much better
George, 1-night trip
Verified

10/10 Exceptional

The hotel delivered impeccably

⭐️⭐️⭐️⭐️⭐️ Stepping into El Sueño Hotel felt like entering a realm of luxury and comfort. The accommodations were not just outstanding, but a true testament to opulence. The rooms exuded warmth and elegance, making each moment spent indoors a pleasure. The staff, with their welcoming smiles and attentive service, ensured that every need was met promptly and with a genuine desire to exceed expectations. Their friendly demeanor added a personal touch that made the stay truly memorable. Nestled in a great location, the hotel offered convenience without compromising on tranquility. Whether exploring the city or simply enjoying the surroundings, the easy access to key attractions was a definite plus. As a modern traveler, fast wifi is always a priority, and El Sueño Hotel delivered impeccably. The seamless connectivity allowed for both work and leisure to coexist harmoniously. The air conditioning was a true blessing, especially in the warm Mexican climate. Returning to a cool and refreshing room after a day of exploration made the experience all the more enjoyable. The pool area was a haven of relaxation, offering a serene escape from the bustling city. The crystal-clear waters beckoned, providing a perfect spot to unwind and soak in the essence of Puebla. And the myriad of other amenities? Simply exceptional. Highly recommended!
Gary, 2-night trip
Verified

10/10 Exceptional

Simply breathtaking hotel. The concept is innovative and combines design and historical figures of Mexico’s history. The place is really amazingly located, offering walking distance to the downtown area of Puebla, including the amazing Capilla del Rosario and the Library. Totally worth it.
Josue, 1-night trip
Verified

10/10 Exceptional

Great stay
Brendan, 5-night trip
Verified

10/10 Exceptional

The property was very clean, close to the main attraction, the staff was very friendly.
Barry, 1-night trip
Verified

10/10 Exceptional

Beautifully located, a delicious breakfast and parking included, great service and lovely rooms!!!
Megan, 3-night trip
Verified

10/10 Exceptional

Will go back again, my wife and I enjoyed our stayed.
Verified

6/10 Good

Very limited choices
Ruben, 3-night trip