2/10 Mediocre
20 de noviembre de 2025
horrible. there was work going on in the lobby load saws and hammering. Had I known this was going to be happening, I would have changed my day there. the from staff were not at all concerned about my distress. It was my first time there,I am a Omni elite member. very disappointing. So the 2 hours we had planned to sit in the lobby by the fireplace was a very miserable time. We were not offered any compensation for this inconvenience and disappointment. Word of mouth marketing is a powerful tool. Negative communication about the resort will not be helpful to future customers that ask me how was my time there. Feel free to have management reach out to me . Just so you know we have worked hard and were much awaiting this retirement trip.
Paula
Paula, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
















































