At Exsaison Sugamo, you'll be within a 10-minute drive of Tokyo Dome and Tokyo Imperial Palace. Also, Sensoji Temple and Waseda University are within a short drive. The property is just a short walk to public transportation: Sengoku Station is 11 minutes and Otsuka-ekimae Tram Stop is 12 minutes.
1-28-11, Sugamo, Toshima-ku, Tokyo, Tokyo, 170-0002
What's nearby
Shinshoji Temple - 5 min walk - 0.4 km
Sugamo Jizo-dori Shopping Street - 5 min walk - 0.4 km
Rikugien Garden - 10 min walk - 0.9 km
Sunshine City Shopping Mall - 4 min drive - 2.0 km
Sunshine Aquarium - 4 min drive - 2.0 km
Getting around
Haneda Airport (HND) - 55 min drive
Narita Intl. Airport (NRT) - 86 min drive
Sugamo Station - 2 min walk
Komagome Station - 12 min walk
Otsuka Station - 13 min walk
Sengoku Station - 11 min walk
Otsuka-ekimae Tram Stop - 12 min walk
Sugamoshinden Station - 14 min walk
Restaurants
コメダ珈琲店 - 3 min walk
サンマルクカフェ - 2 min walk
富士そば - 3 min walk
焼肉 金剛苑 - 3 min walk
ケンタッキーフライドチキン - 2 min walk
About this property
Exsaison Sugamo
At Exsaison Sugamo, you'll be within a 10-minute drive of Tokyo Dome and Tokyo Imperial Palace. Also, Sensoji Temple and Waseda University are within a short drive. The property is just a short walk to public transportation: Sengoku Station is 11 minutes and Otsuka-ekimae Tram Stop is 12 minutes.
At a glance
DONE
Hotel size
25 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
The front desk is open daily from 2:00 PM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Laundry facilities
Accessibility
Elevator
Handrails in stairways
Room amenities
Be entertained
20-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board
Window screens
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Mini-fridge
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Exsaison Sugamo Hotel
Exsaison Sugamo Tokyo
Exsaison Sugamo Hotel Tokyo
Frequently asked questions
Does Exsaison Sugamo offer free cancellation for a full refund?
Yes, Exsaison Sugamo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Exsaison Sugamo?
Sorry, pets aren't allowed.
Is parking offered on site at Exsaison Sugamo?
Sorry, there's no onsite parking at Exsaison Sugamo.
What are the check-in and check-out times at Exsaison Sugamo?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.
What's the area around Exsaison Sugamo like?
Exsaison Sugamo is in Toshima, a short 2-minute walk from Sugamo Station.
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Reviews
Exsaison Sugamo Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.8
Cleanliness
6.0
Amenities
5.4
Staff & service
5.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
Apr 3, 2026
The location is very convenient near shops and restaurants, Sugaml station is two blocks away, so I was able to go anywhere in Tokyo. Cleanliness was ok. I never saw an employee, check in and check out were made on an ipad
Aaron
Aaron, 7-night trip
Verified
10/10 Exceptional
Oct 29, 2025
The room was tidy and cozy, perfect for a quiet stay. The check-in process was simple and convenient, and I appreciated how easy it was to settle in. A comfortable spot to rest after exploring the city.
John Carlos
John Carlos, 4-night trip
Verified
8/10 Very good
Oct 29, 2025
The room was comfortable and served its purpose well. Check-in was quick and hassle-free, and the location was convenient. Some areas could be cleaner, but overall it was a good stay for the price.
Jomar
Jomar, 8-night trip
Verified
10/10 Exceptional
Nov 13, 2024
Low key area with great dining variety
Ramiro
Ramiro, 4-night trip
Verified
6/10 Good
Dec 5, 2025
There was no human contact. There was a problem with the room, but no one to talk to, no contact number (with English).
The location was pretty good, near a station, shops for daily needs, eateries.
Velma
Velma, 2-night trip
Verified
8/10 Very good
Oct 7, 2024
Over all clean quite easy access…
Sunny
Sunny, 5-night trip
Verified
10/10 Exceptional
May 1, 2024
Overall was very good, there’s a 7/11 almost next door and it’s very close to several food options and the Sugamo station (which takes you directly to Shinjuku/Shibuya among others)
Brett
Brett, 6-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Excellent place
jacob
jacob, 3-night trip
Verified
10/10 Exceptional
Oct 5, 2025
A lot of nice small businesses around the area - from convenient stores to supermarkets for last minute and affordable needs
Christine
Christine, 5-night trip
Verified
10/10 Exceptional
Oct 8, 2024
Convenient and easy to get around
PUI K
PUI K, 2-night trip
Verified
6/10 Good
Nov 16, 2025
Didn't see a single staff the whole time i stayed there. Washed my towels. Old stained blankets. Ok for the price.
William
William, 9-night trip
Verified
6/10 Good
Oct 8, 2023
Very convenient location since it is close to the train station. Check-in and check-out a little confusing but not too complicated. Biggest complaint would be the slight lingering smoking smell in the room; I would not want to stay for a long time.
Takahiro
Takahiro, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2024
Fast response
PUI K
PUI K, 5-night trip
Verified
2/10 Poor
Apr 11, 2025
The place was dusty and I kept sneezing. Also the wall are thin I can hear the people in the next room. Place is nearby to a train station and convience store which was nice. But there was no staff at the front even though it said that there would be one.
lisa
lisa, 4-night trip
Verified
2/10 Poor
Nov 23, 2024
Would never stay here again. Booked a week and was not up front that there will be no
Janet
Janet, 7-night trip
Verified
2/10 Poor
Feb 12, 2024
BED BUGS. SMELLY ROOM. NO STAFF. STAY AWAY FROM THIS PLACE.
Aaron
Aaron, 4-night trip
Verified
4/10 Fair
Oct 23, 2024
I haven't seen staff during this stay,
there are no room cleaning services,
no toothbrush or toothpaste provided,
room have tv but nothing can watch.
Wifi signal is poor.
The only benefit is this hotel is nearly JR station.
Verified traveler
2-night trip
Verified
2/10 Poor
Dec 8, 2024
Too small dirty
Kin Hang
Kin Hang, 5-night trip
Verified
2/10 Poor
Dec 10, 2024
Not suitable at all
The only good thing about this hotel is very close to JR station. Just 2 minutes walk.
There is a few steps before entering the hotel. It is so inconvenient for travellers.
The room is messy. The carpet is really dirty. No matter how many days you stay, there is NO cleaning service during the stay. You have to buy your own rubbish bag and throw away by yourself. No towel will be changed. You have to buy toilet paper and face tissue by yourself when they used up. There is no counter that you can ask for help.
Verified traveler
8-night trip
Verified
2/10 Poor
Apr 21, 2026
아예 무인 호텔입니다.
너무나도 불편해요. 첨부터 무인인줄 알았더라면 안 왔을 겁니다.
체크인전에 짐 맡기러왔는데 아무도 없었고 청소도 없고 수건 교환같은건 상상도 못했네요. 마지막 날에도 짐을 맡길 수도 없어서 체크아웃 전 날에 그냥 다른 호텔로 옮겼습니다.
위치는 좋았는데, 서비스나 편의성, 청결성 등은 두 번 다시 안찾을 수준이었습니다.