Does Peppers Beach Club and Spa - Palm Cove offer free cancellation for a full refund?

Yes, Peppers Beach Club and Spa - Palm Cove does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Peppers Beach Club and Spa - Palm Cove?

Yes, there are 3 outdoor pools.

Are pets allowed at Peppers Beach Club and Spa - Palm Cove?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Peppers Beach Club and Spa - Palm Cove?

Yes, there's free self parking.

What are the check-in and check-out times at Peppers Beach Club and Spa - Palm Cove?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10 AM. Contactless check-out is available.

What is there to do at Peppers Beach Club and Spa - Palm Cove and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Peppers Beach Club and Spa - Palm Cove also has a fitness center and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Peppers Beach Club and Spa - Palm Cove?

Yes, La Mesa Restaurant offers ocean views.

Does Peppers Beach Club and Spa - Palm Cove have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Peppers Beach Club and Spa - Palm Cove like?

Peppers Beach Club and Spa - Palm Cove is a short 1-minute walk from Palm Cove Beach and 16 minutes' walk from Vie Spa Palm Cove.

Peppers Beach Club and Spa - Palm Cove, Cairns: Hotel Reviews, Rooms & Prices

8/10 Very good

Aug 8, 2025

Pool area was amazing, great for spending a lazy day.

Karen, 5-night trip

10/10 Exceptional

Jul 23, 2025

Wonderful stay over the July school holidays. Perfect location for exploring FNQ and Palm Cove itself.

Sarah, 6-night trip

10/10 Exceptional

Jul 12, 2025

Fantastic resort for families, gorgeous pools, great facilities, good food, and really welcoming staff. We already can’t wait to come back.

Julia, 7-night trip

10/10 Exceptional

May 24, 2025

Loved our time at Peppers!! Totally recommend the breakfast package, their breakfast buffet is wonderful! Everything about our stay was amazing.

Ryan, 6-night trip

6/10 Good

Aug 7, 2025

Great location - just not the luxury expected

We recently stayed 4 nights. PROS - Loved Palm Cove and the location. Nice bath towels. Trying really hard to think of other things we liked … CONS - I had higher expectations for the price and ratings. Hotel is more 3-4 star family friendly beach hotel - rather than luxury Romantic stay (which is what we had hoped) The place bit tired and worn - including bed, linen, bathroom, shutters etc Rooms were really noisey and lots of families and kids (even outside of school holidays) One picky thing - I wanted to get some clothes laundered and they don’t have laundry/dry cleaning.

Julie, 3-night trip

10/10 Exceptional

Nov 20, 2024

A wonderful, relaxing stay. Our rooms were amazing! Great space. Helpful staff and clean rooms. Thanks so much!

Karen Lawson, 3-night trip

10/10 Exceptional

Jul 13, 2024

The best family holiday we have had

Sally-Ann, 8-night trip

8/10 Very good

Dec 15, 2024

Happy with everything

Pasquale, 4-night trip

10/10 Exceptional

Sep 18, 2024

Lovely resort, rooms was large and spacious. Lovely view over Serenity pool. Pools were excellent and warm. Staff were excwllwnt and attentative. Anice, quet and relaxing holuday.

Christopher, 9-night trip

10/10 Exceptional

Dec 11, 2024

Good ❤️

Elena, 6-night trip

6/10 Good

Jul 10, 2023

Love the staff. The resort needs upgrading to restore it to its previous beauty and 5 star standard.

Cairo, 9-night trip

10/10 Exceptional

Apr 5, 2023

Amazing

Najla, 9-night trip

8/10 Very good

Aug 1, 2022

Not exactly a 5star but would stay again.

Convenient location right next to everything. Right across the road from beach, close to shops and on main strip. Staff where polite and friendly. Pool area is the asset to this hotel! Breakfast was average and the cleanliness of the rooms was average also. I think price for most people would be a little high but given the time of year an influx of visitors can’t complain.

Panos, 2-night trip

8/10 Very good

Sep 23, 2024

The outdoor pool facilities are great but the rooms are a little dated with loud ceiling fans, and theres no elevators so you have to lug your bags up the stairs. They also don't provide facecloths (even motels will do this) which was annoying. Overall it was a nice stay but expected more for what they charge.

Juliet, 7-night trip

4/10 Fair

Dec 16, 2024

Not happy Jan!

I believe Peppers is promoted as a 4 star + resort. If correct I would not expect at the price I paid to find that there are NO lifts in all but 1 block. At the very least we should have been advised. Likewise with a property of this standard or for that matter any property I would not expect my bedsheets to have holes in them!

Larry, 4-night trip

6/10 Good

Nov 16, 2022

I think the rooms are a A little tired and could do with a refresh

Gay, 3-night trip

8/10 Very good

Oct 8, 2023

Lovely location, great pool, tired rooms.

Lovely large complex very centrally located on the Palm Cove esplanade. Outstanding pools. Downside is the rooms are quite tired. We stayed here directly after staying at Peppers Beach Club in Port Douglas where the rooms have been refurbished and the difference was stark. We wouldn't stay here again until the hotel is refurbished. Also some small oddities - like only one chair on the balcony which was a little strange for a room obviously designed for a couple.

Nick, 3-night trip

6/10 Good

Sep 10, 2024

Poor

No lifts so Three flights or 4 to climb…cleaning times very late after reminders

Russell, 3-night trip

8/10 Very good

Feb 23, 2023

Due to my ability it could have been a lift

Irene, 5-night trip

8/10 Very good

Dec 2, 2022

Room was last minute booking, so understandable that it was one of their worst rooms. 3rd floor without access to lift. Room very tired with cracked handbasin and mirror. No in house evening meal available Mon-Wed. Great lagoon pool and other pools. Free on-site parking. Good WiFi. Good snacks available at pool bar during day.

10/10 Exceptional

Jul 11, 2023

Lovely resort with everything we could have needed. Clean room that was well equipped. The main pool was lots of fun with the swim-up bar, but during school holidays it could get very busy and noisy - this was when we enjoyed using the Serenity pool which was very quiet, relaxing and out of the way. The day spa and massages were also relaxing and soothing. We were already aware that there were no lifts to the upper floors, and this wasn't a problem at all (the staff offered to carry our bags up, but we were fine on our own). The resort was in walking distance to multiple restaurants, and a short bus ride from a Coles. Will hopefully be back again.

Stephen, 5-night trip

10/10 Exceptional

Feb 2, 2023

We are a family of six and absolutely loved Peppers and are planning to re-book for our next summer holiday. The 'beach pool' with swim up bar was absolutely stunning and a hit with our children (aged between 2 and 17) and adults alike. On the negative side, the rooms need a facelift - the rooms look tired with outdated heavy and dark furnishings, and the lighting within the rooms and bathrooms is poor. However, the rooms are very clean which is an absolute credit to the cleaning staff. Our overall experience however, was brilliant. The staff was friendly and helpful and happily assisted with any requests or recommendations for daytrips or dining. We highly recommend the resort and look forward to going back again.

George Nathan, 7-night trip

6/10 Good

Jul 21, 2024

Pricey and noisy

This is a $500 a night hotel and the property standard supported that. But what I wasn't expecting were the screaming and unsupervised children from morning until dark. At one point I felt obliged to complain about a particularly bad incident only to be told "..well, it is school holidays you know!" Yes, I did know, but that and the price of $500 per night were contradictory. I am sure ppl will think what a grump I am - but really, it was not good and certainly impacted our own enjoyment.

David, 4-night trip

6/10 Good

May 3, 2025

Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.

Lauren, 7-night trip

6/10 Good

Aug 20, 2022

Great location and the rooms are very good. The hotel though is overly family friendly, to the point it is difficult for couples to say use the spa pool without kids hitting each other with noodles. There are signs about keeping watch of their children but some parents seem to be on holiday from parenting. I think it would be better if the pool area could be segregated into adults only area. Pool loungers are also a short supply, and again signs are out to stop people reserving loungers, but some loungers had towels on all day and we barely saw anyone use them. The pool bar also needs a system upgrade, took 15 mins to order and pay for a beer, wine and a portion of wedgies. Staff seemed busy but doing a lot of non value added work.

Robert, 7-night trip

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