I reserved for July 11 to July 14, 2025, as a special babymoon trip with my pregnant wife. Unfortunately, we were forced to check out on the morning of July 12, less than 24 hours after arriving, due to the deplorable and unsanitary conditions at the resort, which pose serious health and safety concerns.
The property is falsely advertised as "newly renovated," but nothing could be further from the truth. The entire facility is outdated, filthy, and in complete disrepair. The room we were given was extremely dirty. The shower had visible mold, the lamp shade had what appeared to be blood stains, and the bed was too small for two people to sleep comfortably. The towels smelled foul and unwashed, and there was only a single bed sheet provided for cover. All common areas were run-down and unhygienic. The coffee shop advertised was non-existent with only a single coffee machine with no options. None of the restaurants were open. The buffet was infested with bugs, and food appeared to be reheated leftovers from previous days, including burgers being recycled and served again. Plates and cups were visibly dirty. Unfortunately, the staff was rude, unhelpful, and completely lacking in hospitality. I had to shower with sandals on due to the stained and unsanitary shower floor. This was supposed to be a relaxing and memorable trip, especially important due to my wife's pregnancy, but instead it became a major source of stress and concern for her well-being.