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Hotel Schlüssel

2.5 star property
Hotel with restaurant, near Franciscan Church

Choose dates to view prices

In the heart of Lucerne, Hotel Schlüssel offers a warm welcome with two restaurants serving Regional cuisine. Enjoy a meal on the charming terrace or explore local flavors at the coffee shop. With in-room WiFi and multilingual staff, your stay is sure to be relaxing and convenient.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Terrace
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The current price is $231
$267 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

City view

Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.0 out of 10
Good
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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The price is $143
$162 total
includes taxes & fees
May 17 - May 18
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About the neighborhood

Map
Franziskanerplatz 12, Lucerne, 6003

What's nearby

  • Jesuit Church - 3 min walk - 0.3 km
  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 5 min walk - 0.5 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Lion Monument - 14 min walk - 1.2 km

Getting around

  • Zurich Airport (ZRH) - 57 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Lucerne Station - 9 min walk
  • Luzern Sgv Station - 16 min walk

Restaurants

  • ‪Mill'Feuille - ‬5 min walk
  • ‪Wirtshaus Bar Krienbrüggli - ‬1 min walk
  • ‪Melissa‘s Kitchen - ‬2 min walk
  • ‪Restaurant Opus - ‬2 min walk
  • ‪Café Chapeau - ‬1 min walk

About this property

Hotel Schlüssel

  • When you stay at Hotel Schlüssel, you'll be in a fantastic location, just a 5-minute walk from Chapel Bridge and Franciscan Church. For a bite to eat, guests can check out Restaurant Schlüssel, which serves Regional cuisine and is open for breakfast, lunch, and dinner. Also, Lucerne Town Hall and KKL Lucerne are within just a 10-minute walk.

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Offsite parking within 262 ft (CHF 20 per night)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1545
  • Terrace
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Restaurant Schlüssel - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Parking

  • Parking is available nearby and costs CHF 20 per night (262 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 06 April.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Also known as

Hotel Schlüssel Lucerne
Schlüssel Lucerne
Hotel Schluessel
Hotel Schlüssel Hotel
Hotel Schlüssel Lucerne
Hotel Schlüssel seit 1545
Hotel Schlüssel Hotel Lucerne
Boutique Hotel Schlüssel seit 1545

Frequently asked questions

Does Hotel Schlüssel offer free cancellation for a full refund?

Yes, Hotel Schlüssel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Schlüssel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Schlüssel?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Hotel Schlüssel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge.

Is there an onsite casino at Hotel Schlüssel?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (16-min walk) is nearby.

What is there to do at Hotel Schlüssel and nearby?

Have fun with nearby activities like cycling, hiking, and mountain climbing.

Are there restaurants at or near Hotel Schlüssel?

Yes, Restaurant Schlüssel offers Regional cuisine.

What's the area around Hotel Schlüssel like?

Hotel Schlüssel is in the heart of Lucerne, a short 9-minute walk from Lucerne (QLJ-Lucerne Train Station) and 4 minutes' walk from Chapel Bridge.

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Reviews

Hotel Schlüssel Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.0

Staff & service

9.2

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Air conditioning
View
Breakfast
Lobby
Bar
Bed
Balcony

Reviews

Verified

10/10 Exceptional

Amazing, very accomodating. Easy check in
Czarina Erika, 1-night trip
Verified

10/10 Exceptional

Great location, clean room, lovely balcony overlooking the square. Didn’t see any staff due to self check-in so didn’t know about visitor pass until a helpful lady at KKL told us about it (gives small discounts on some activities).
Jessica, 2-night trip
Verified

10/10 Exceptional

nice balcony view to the city, near a church and e place with a spring
Gabriel, 2-night trip
Verified

10/10 Exceptional

Clean room, convenient location, easy check in. We had a wonderful stay in Lucerne.
Jamie, 2-night trip
Verified

10/10 Exceptional

Great location- balcony was fantastic. Loved the complimentary coffee/tea/water/beer.
James, 3-night trip
Verified

10/10 Exceptional

It was a fantastic location, small rooms, but matched our needs
Sarath, 2-night trip
Verified

10/10 Exceptional

Great stay! Comfortable bed and very spacious
Kirsten, 1-night trip
Verified

8/10 Very good

Great location and wonderful breakfast! A good value for the money.
Michelle, 1-night trip
Verified

10/10 Exceptional

Great stay for a day trip! Self-Check in was quick and easy to navigate.
Blanca Cristina, 1-night trip
Verified

10/10 Exceptional

Central to everything.
Devang, 2-night trip
Verified

10/10 Exceptional

An excellent property with central location to trains and busses but also in the heart of old town. Rooms are generously spatious and a sweet addition from the hosts is a free mini bar for coffee and light refreshment (beer, coke, water). Highly recommend!
Nick, 3-night trip
Verified

10/10 Exceptional

The property was central to everything
Shandra, 3-night trip
Verified

10/10 Exceptional

Selina was a star receptionist and made everything very easy and accommodating. Good location for walking and to the train station.
Aurora, 1-night trip
Verified

10/10 Exceptional

Very close to the river. Beautiful area. A little bit concerned about their check-in system and how they cut the key using simply a confirmation number only (anyone can guess someone else's based on your own) - the hotel may want to re-think that system.
KENNETH, 2-night trip
Verified

10/10 Exceptional

Clean, comfortable, quiet stay

Clean, comfortable, quiet, and big towels! Good location close to the water and many restaurants. Staff could not have been more welcoming! Everybody was wonderful.
Robin, 1-night trip
Verified

6/10 Good

We never came in contact with a hotel staff member, so there was no one to ask questions if needed. The location was fantastic, but very noisy both late into the evening and early morning. The room was clean and comfortable, other than the noise keeping you up late and waking you up early.
Elizabeth, 3-night trip
Verified

6/10 Good

Great location. I loved the room and all the extras—clean room and comfortable bed. Luzern is a tourist city, so why doesn’t the hotel use English? I received 5–6 emails from you, and I couldn’t understand any of them. The self check-in system doesn’t work. We were three different guests, and all of us had to call for help. Also, there’s no soundproofing from the hallway —you hear everything and get woken up constantly.
Marie Katarina, 1-night trip
Verified

6/10 Good

The beds are very nice, the location is great, room is clean but there is no AC and the building in general is very warm, not recommended for a summer stay
Daniel, 1-night trip
Verified

4/10 Fair

Great location. Good size room for family of 4. They provide free water bottles and soft drinks, which is great. Room did not have air conditioner and did not have good ventilation. Romm has only one window which skis did not open completely, opened only 25% due to safety I guess . They did provide 2 table fans. But that was not enough on hot summer days of our stay . It was extremely uncomfortable.
Jagdish, 2-night trip
Verified

10/10 Exceptional

Really enjoyed the location of the Hotel Schlüssel in the old town area of Luzern. Everything is within a 5 to 10 minute walk, and it is just enough off the beaten path to be away from the noisy crowds in other parts of town. There is also a pay laundromat just a street over which was very convenient and we made use of during our stay. There is no onsite staff, giving it more of the feel of a personal rental. This was never really an issue for us other than requesting two room keys at check in and only being able to make one. As an aside, i made another later the first day which worked, but then the original no longer functioned. We really appreciated the fan in the room for our use, which allowed us to keep it comfortable during our 4 day stay even with moderate heat during the day. During the night we also kept the window open with the fan on to bring in cool air but the proximity to the church next door and the bells which peal every 15 minutes all night long made this not a good of an idea. Having the window closed really made this a non issue for sleeping and there is definitely a pleasant historical vibe to their consistency. Loved staying in the city for it's charm and location, and the Hotel Schlüssel just added to the overall enjoyment of our visit.
View of the next door church from our room
The Hotel from just next to the church
Gregory, 4-night trip
Verified

8/10 Very good

No frills hotel (self check in & out), but it provided just what we neededed— a clean, quiet, spacious room with nice view of church and charming platz in front.
Kenneth, 1-night trip
Verified

10/10 Exceptional

Very nice
Brita, 1-night trip
Verified

10/10 Exceptional

Very nice hotel within walking of many attractions.
Larry, 1-night trip
Verified

8/10 Very good

We enjoyed our stay. The floor by the shower is wet due to the shower not having a door.
Dax, 1-night trip
Verified

10/10 Exceptional

Great place to stay within the center of Luzern. The room was really nice and the staff friendly.
Thibaut, 1-night trip