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Hotel Schlüssel

3.0 star property
Hotel with restaurant, near Franciscan Church

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Photo gallery for Hotel Schlüssel

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated
Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | View from room
Point of interest
Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated
Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated
In the heart of Lucerne, Hotel Schlüssel offers a warm welcome with two restaurants serving Regional cuisine. Enjoy a meal on the charming terrace or explore local flavors at the coffee shop. With in-room WiFi and multilingual staff, your stay is sure to be relaxing and convenient.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (7)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Terrace
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage

For families (6)

  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Down duvet
Fan
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

City view

Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

Highlights

Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Down duvet
Fan
Premium bedding
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Down duvet
Fan
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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9.2 out of 10, Wonderful, 1,000 reviews
The price is $211
$229 total
includes taxes & fees
Feb 22 - Feb 23
Hotel Central Luzern
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About the neighborhood

Map
Franziskanerplatz 12, Lucerne, 6003

What's nearby

  • Chapel Bridge - 4 min walk
  • Lucerne Town Hall - 5 min walk
  • KKL Lucerne - 9 min walk
  • Lion Monument - 15 min walk
  • Swiss Transportation Museum - 5 min drive

Getting around

  • Zurich Airport (ZRH) - 57 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Lucerne Station - 9 min walk
  • Luzern Sgv Station - 16 min walk

Restaurants

  • ‪Wirtshaus Taube - ‬2 min walk
  • ‪Restaurant Opus - ‬2 min walk
  • ‪Pastarazzi GmbH - ‬3 min walk
  • ‪Melissa's Kitchen - ‬2 min walk
  • ‪Suter's Meile - ‬2 min walk

About this property

Hotel Schlüssel

When you stay at Hotel Schlüssel, you'll be just a 5-minute drive from Chapel Bridge and Swiss Transportation Museum. For a bite to eat, guests can check out Restaurant Schlüssel, which serves Regional cuisine and is open for breakfast, lunch, and dinner.

Languages

English, French, German

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Offsite parking within 262 ft (CHF 20 per night)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1545
  • Terrace
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Home comfort

  • Heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Restaurant Schlüssel - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

Optional extras

  • Late check-out can be arranged for an extra charge

Parking

  • Parking is available nearby and costs CHF 20 per night (262 ft away)

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Schlüssel Lucerne
Schlüssel Lucerne
Hotel Schluessel
Hotel Schlüssel Hotel
Hotel Schlüssel Lucerne
Hotel Schlüssel seit 1545
Hotel Schlüssel Hotel Lucerne
Boutique Hotel Schlüssel seit 1545

Frequently asked questions

Does Hotel Schlüssel offer free cancellation for a full refund?

Yes, Hotel Schlüssel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Schlüssel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Schlüssel?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Hotel Schlüssel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge.

Is there an onsite casino at Hotel Schlüssel?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (16-min walk) is nearby.

What is there to do at Hotel Schlüssel and nearby?

Have fun with nearby activities like cycling, hiking, and mountain climbing.

Are there restaurants at or near Hotel Schlüssel?

Yes, Restaurant Schlüssel offers Regional cuisine.

What's the area around Hotel Schlüssel like?

Hotel Schlüssel is in the heart of Lucerne, a short 9-minute walk from Lucerne (QLJ-Lucerne Train Station) and 4 minutes' walk from Chapel Bridge.

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Hotel Schlüssel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice hotel within walking of many attractions.
Larry, 1-night trip

10/10 Exceptional

Great place to stay within the center of Luzern. The room was really nice and the staff friendly.
Thibaut, 1-night trip

10/10 Exceptional

The room is nice and the staffs are awesome!

10/10 Exceptional

Clean, comfortable, quiet stay
Clean, comfortable, quiet, and big towels! Good location close to the water and many restaurants. Staff could not have been more welcoming! Everybody was wonderful.
Robin, 1-night trip

8/10 Very good

Good location. Try to get a room near the front of the hotel as back rooms are very noisy due to bar on the street in the back.
William, 2-night trip

10/10 Exceptional

Well situated. Close to everything.
Randall, 1-night trip

10/10 Exceptional

Lovely staff :) thank you for your service;)
Sum Yi, 1-night trip

10/10 Exceptional

Truly outstanding service
Outstanding service, the best I’ve ever encountered, from friendly and efficient staff, particularly David and his waiting team. Attractive boutique hotel in great location. Excellent kitchen. Great Al fresco dining ambience
Duncan, 3-night trip

6/10 Good

The beds are very nice, the location is great, room is clean but there is no AC and the building in general is very warm, not recommended for a summer stay
Daniel, 1-night trip

10/10 Exceptional

It was very clean and in a great location! Staff was very nice. It was a bit stuffy in the room, which only had a small fan on a dresser. Also, our window only opened partially due to a plexiglass barrier.
Judy, 3-night trip

6/10 Good

We stayed here for two nights. Our experience was more like renting an apartment from a private person that a room in a hotel. The reception desk was not available at check in, and few times I needed something for my room maybe after 4 pm. Overall room was clean but everyone who rent a room should be aware of the church bells that go off every 15 minutes, even during the nights.
Sahar, 2-night trip

8/10 Very good

Decent hotel in a good location
Hotel was good, not great. Rooms are very small and there are steps needed even with the elevator. There is no storage area for clothes, so living out of a suitcase was necessary but not wanted. That meant using precious floor space for open suitcases. Good location near the old city. Didn't try breakfast.
Gary, 2-night trip

8/10 Very good

Excellent location just off the lake near pedestrian bridge allowing for easy access to dining and amazing views of the city. Close to the train station. Adorable balcony to overlook the square, but the fountain was drained so was not able to enjoy that. There is a church right across from the hotel, which means frequent bell ringing, although we found them not to be too loud. We checked in on a Sunday, so there was no reception open, which was unusual and potentially inconvenient although we had no problems.

4/10 Fair

overall, I don't like it and will not recommend it. it is convenient, however, the room is very small, without air conditioning. it was very warm. by opening the widow overnight, I got street noise as well as a large number of mosquito bites.
Paul, 2-night trip

8/10 Very good

We came in very tired from our overseas flight. It was a very hot day. Check in has humorous because the innkeeper had her dog there and the sweet puppy wasn’t used to being there, and annoyed the old dog that the person in front of us had. She, the innkeeper was very sweet. We were super tired so we barely took in any sights before crashing. We woke up at 11:05 and scrambled to get everything together as check out was 11:00. The person who checked us out seemed annoyed or maybe ready for us to be gone as he didn’t ask how our stay was and seemed put out that we asked to leave our luggage for a bit while we went to find some coffee. The room seemed clean but it must have been the first day of fan use, due to the heat, because the partition wall to the bathroom had a layer of dust on it that snowed all over the floor in that area of the room. Lovely little hotel, but be sure you check out on time!
Donna, 1-night trip

2/10 Poor

Kelvin, 1-night trip

4/10 Fair

es war leider nicht den goldene schlussel boutique hotel weil er zur zeit zu ist. wir wurden in goldenes Stern hotel umgeteilt. ich war sehr enteuchen weil ich einen anderen Hotel erwartet hat und keine zimmer sauber aber einfach keinen boutique hotel kategorie
Massimo Roberto, 1-night trip

6/10 Good

古風なヨーロッパの雰囲気を感じることができるホテル。かなりローカルなホテルなので、旅慣れしてない人やビジネス出張の方にはお薦めできません。スタッフは親切です。ただチェックインとチェックアウトは従業員が少ないこともあり少し時間がかかります。観光目的で地元に滞在して楽しむ人にはお薦めしたいです。
1-night trip

10/10 Exceptional

Marie-Claude, 1-night trip

6/10 Good

Yaser, 2-night trip

10/10 Exceptional

benedikte, 1-night trip

8/10 Very good

Mª Magdalena, 2-night trip

10/10 Exceptional

Super freundliches Personal. Sehr bequeme Betten.
Anja, 1-night trip

10/10 Exceptional

Claudia, 1-night trip

6/10 Good