2/10 Mediocre
14 de febrero de 2025
HORRIBLE
First of all we didn’t even get to stay here I payed 250 sum dollars for 4 days in a room with a kitchen and then we went to check in and the guy gave me a paper with a $200 charge and a $30 deposit I had to pay before we continued which was not stated we had to do that in anything before we came then he gave us the key we went to the room and it reeked of smoke! And there was no kitchen in there which I payed for I went back to the front counter and I told him and he tried to tell me I didn’t get a kitchen but in my receipt online shows it came with a kitchen then he tried to argue with me over and over to the point I’m in tears and then he calls whoever to get me a “refund” of my $250 sum dollars and I have still not received it after he said it would only be 2 days I’m on day 5 without a refund and I didn’t even get to stay there , the lady at the counter was very nice overall but the service in general is horrible I would neverrrrr suggest this place to anyone. If I do not get my refund soon I will be there!!!
Erich
Erich, viaje de 3 noches
Opinión verificada de un huésped de Hoteles.com