Let me preface with: I'm a travel agent. I know locale/service. If you're considering Memphis (especially this hotel - JUST DONT!) Worst stay ever! This place has zero right to charge what they do for these rooms & (lack of) amenities. The property lacks much which they claim to have 'on-site'... we were on the 10th floor. After we checked in, elevators stopped working. We 'bout died after taking turns on who was going to tackle the complete 20 flights of stairs next (bc service was non-existent at that point)! There were no towels in our room. We didn't receive the room view I was told on the phone we'd get, so I guess we were lied to simply to get the sale? DONT buy into their 22.00 parking (there's a garage right next door for only 10.00). There's no restaurant, no fitness facility & no parking on-site. I'm not sure they understand "on-site" means you dont have to leave the actual hotel at all... it's all in other buildings across the street. Rooms are NOT 'sound-proofed' at all. This place is absurdly & ridiculously noisy!! There are stains everywhere, including in the lobby (things my husband noticed, & he just doesn't notice that stuff!) Nothing appeared very clean. Thank God we were only there for maybe 15 hrs. We were looking fwd to sleeping in & having a noon check-out but we couldn't get the hell outta Memphis fast enough, we left at 7:30! Memphis has zero appeal. Will never go back & will absolutely never send anyone else there either! Overpriced & unimpressive!!