Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Hotel perfecto , servicio muy bueno , lo empieza y comida deliciosa ….. detalles mínimos negativos que te engañen con regalos y es para ofrecerte membrecias y hacerte perder tiempo en tus vacaciones …. No hay que engañar mi mentir. Lastima el horario de piscinas 7 pm en la noche lo andan es a dormir 😉😂 y ver tv. No dejan hacer nada en la piscina 🏊‍♀️ beber pero toda time te quieto … es un hotel internacional olvídate que te vas a sentir en mexico con su hambiente y música ni en bares ni piscina 🏊‍♀️ de resto excelente lugar

The property is beautiful. We found getting around the property a bit challenging, although there are signs they often lead to dead ends. The staff is not exactly the most friendly compared to other resorts, not helpful unless sought out. Concierge, bell, front desk, spa, etc they were all oddly not friendly. The staff was very cold. Although catina workers were quite nice.Make dinner reservations far in advance or you will be eating in the catina, which is great, but we never got to break out our dinner clothes once. No light snacks around pools, so must leave to grab a bite to eat. The rooms were wonderful, the resort is one of the most beautiful I've ever seen, I would go back with less expectations of feeling like a welcomed guest. But just to enjoy the resort on my own with no staff support.

This place was simply amazing and we’re definitely going to return one day!