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Hotel Serrano

4.0 star property
Hotel with bar/lounge, near Gran Via

Choose dates to view prices

Experience the vibrant energy of Hotel Serrano, situated near Gran Via. With a coffee shop and car rentals on site, explore the city with ease. Connect to in-room WiFi or unwind at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
The current price is $129
$142 total
includes taxes & fees
Apr 5 - Apr 6

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | In-room safe, laptop workspace, soundproofing, free WiFi

Single Room

8.0 out of 10
Very good
(17 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, soundproofing, free WiFi

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room

Double Room | In-room safe, laptop workspace, soundproofing, free WiFi

Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room Single Use

Hair dryer, bidet, towels

Double Room Single Use

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

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The price is $138
$152 total
includes taxes & fees
Apr 2 - Apr 3
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About the neighborhood

Map
Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Golden Mile - 1 min walk - 0.1 km
  • ABC Serrano - 2 min walk - 0.2 km
  • El Corte Inglés - 5 min walk - 0.5 km
  • U.S. Embassy - 7 min walk - 0.6 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 12 min walk
  • Nuevos Ministerios Station - 23 min walk
  • Nunez de Balboa Station - 7 min walk
  • Ruben Dario Station - 7 min walk
  • Serrano Station - 10 min walk

Restaurants

  • ‪Streetxo - ‬2 min walk
  • ‪Five Guys - Serrano - ‬4 min walk
  • ‪Magnum Bar by Villa Magna - ‬2 min walk
  • ‪Delphina Serrano - ‬2 min walk
  • ‪Flor y Nata - ‬3 min walk

About this property

Hotel Serrano

When you stay at Hotel Serrano, you'll be just a 5-minute drive from Gran Via and National Prado Museum. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Bernabéu Stadium and El Retiro Park are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Nunez de Balboa Station is 7 minutes and Ruben Dario Station is 7 minutes.

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (EUR 30 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1969
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16.5 for adults and EUR 7.50 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking is available nearby and costs EUR 30 per day (656 ft away)

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Serrano Madrid
Serrano Madrid
Hotel Serrano Silken Madrid
Hotel Serrano Silken
Serrano Silken Madrid
Serrano Silken
Hotel Serrano Managed by Silken

Frequently asked questions

Does Hotel Serrano offer free cancellation for a full refund?

Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Serrano?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Serrano?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Serrano?

No, this hotel doesn't have a casino, but Casino Gran Via (4-min drive) is nearby.

What's the area around Hotel Serrano like?

Hotel Serrano is in Salamanca, a short 7-minute walk from Nunez de Balboa Station and 16 minutes' walk from Puerta de Alcalá.

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Reviews

Hotel Serrano Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Several excellent restaurants are located nearby the property. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Bathroom
Shopping

Reviews

Verified

10/10 Exceptional

Very nice hotel.!! Great location!
DEBORAH, 3-night trip
Verified

10/10 Exceptional

Great location and friendly staff
Jose, 2-night trip
Verified

10/10 Exceptional

Love the hotel, excellent location.
Emelyn, 4-night trip
Verified

6/10 Good

Is not a 4 star hotel. Location is good and breakfast is decent.
Periklis, 3-night trip
Verified

10/10 Exceptional

Easy access to transportation and several restaurants in the area.
WILLIAM, 2-night trip
Verified

10/10 Exceptional

Nice hotel perfectly located
Carolina, 3-night trip
Verified

10/10 Exceptional

Good hotel
gilberto, 1-night trip
Verified

10/10 Exceptional

Great location and good service
Carlos A, 3-night trip
Verified

10/10 Exceptional

Every aspect is above and beyond
Olga, 2-night trip
Verified

8/10 Very good

Great hotel. We stayed only one night, but the staff were super friendly and the room very clean
Marian, 1-night trip
Verified

10/10 Exceptional

Hotel is in a very upmarket part of Madrid (Salamanca)but in a quiet side road which makes it ideal for seeing other interesting places. Lots of restaurants and posh shops in the area. Staff were friendly and helpful. Didn't have so can't comment. Single room was spacious and very clean.
Talisa, 3-night trip
Verified

10/10 Exceptional

Great location and super friendly staff
Federico, 8-night trip
Verified

10/10 Exceptional

We really enjoyed our stay!!
Rodrigo, 6-night trip
Verified

10/10 Exceptional

Hotel Serrano

Our stay was excellent. The fan in the room was brilliant. The bathroom was amazing.
Oisín Shane, 4-night trip
Verified

10/10 Exceptional

Great location and access to the train station, shopping district and museums.
kaylin, 2-night trip
Verified

10/10 Exceptional

Personal amable
María Elisa, 1-night trip
Verified

8/10 Very good

the hotel is located in an upscale shopping area but still very quiet in the night, walkable distance to major tourist attractions
Stella, 2-night trip
Verified

8/10 Very good

Excellent location, clean room and very nice staff.
Verified

10/10 Exceptional

Great location to shopping street, very clean. Easy check in process.
Linda, 3-night trip
Verified

10/10 Exceptional

Excellent location
CARLOS, 3-night trip
Verified

10/10 Exceptional

Very nice experience! Location great!!! The staff very kind
Maria del Pilar, 1-night trip
Verified

10/10 Exceptional

Good value, excellent location
SHERRY, 3-night trip
Verified

10/10 Exceptional

Awesome place!
Sara, 1-night trip
Verified

10/10 Exceptional

Great location for families visiting Madrid. Safe, clean and walkable to attractions, shopping and restaurants
Carlos, 1-night trip
Verified

10/10 Exceptional

Good breakfast
Dag, 2-night trip