I recently stayed at the hotel for 15 days and had a generally good experience. The room was clean and tidy throughout my stay, and I appreciated the attention to detail in maintaining it. Luciana, the cleaner, was especially friendly and responsible, which added to the positive experience.
However, there are a couple of areas for improvement. It would be more considerate to provide an instruction card for the laundry machine. Additionally, the shower pressure was weaker than I expected. Navigating the stairs with a 23kg baggage was also quite challenging, and I would recommend considering this for guests with heavy luggage.
One last suggestion: it would be helpful if the admin could provide a simple confirmation when inquiries regarding check-in are received, even if the check-in details are only provided 48 hours before arrival. This reassurance would go a long way in improving communication.
Overall, a pleasant stay with just a few minor inconveniences.