My first stay here last year was great. I was in a jacuzzi room on the second floor. It was clean. The staff was nice and accommodating. I’ve booked jacuzzi rooms twice since then, and both times they put me in these dirty rooms on the first floor that smell like mildew. The first time I stayed, there were different staff that were so accommodating, and this guy they have working the front desk now is so rude. Every time you ask him for something he is super condescending and lectures you about hotel policy. Like, dude, I just need a towel..a fork…chill. He is immediately confrontational and needs to be retrained in hospitality practices, if he was ever trained…