In the heart of West Bend's business district, Country Inn & Suites by Radisson offers a warm welcome with continental breakfast, a cozy library, and dry cleaning services. Unwind by the lobby fireplace or take a refreshing dip in the indoor pool. With free WiFi and self parking, this hotel has left guests impressed with its helpful staff.
Froedtert West Bend Hospital - 4 min drive - 6.4 km
Washington County Fair Grounds - 4 min drive - 6.7 km
Regner Park - 6 min drive - 4.2 km
West Bend Country Club - 10 min drive - 10.3 km
Getting around
Fond du Lac, WI (FLD-Fond du Lac County) - 40 min drive
General Mitchell Intl. Airport (MKE) - 44 min drive
Waukesha, WI (UES-Waukesha County) - 45 min drive
Restaurants
McDonald's - 3 min drive
Texas Roadhouse - 7 min walk
Moose lodge 1398 - 5 min drive
Buffalo Wild Wings - 7 min walk
Chipotle Mexican Grill - 4 min walk
About this property
Country Inn & Suites by Radisson, West Bend, WI
Enjoy your visit to West Bend with a stay at Country Inn & Suites by Radisson, West Bend, WI. Guests can take a dip in the indoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:30 AM. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
58 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
What to do
Free use of nearby fitness center
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 1998
Safe-deposit box at front desk
Library
Fireplace in lobby
Television in common areas
An indoor pool
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
DVD player
50-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
Hot tub
The following facilities are closed on Friday and Saturday:
Hot tub
Children & extra beds
Rollaway beds are available for USD 15.0 per day
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Country Carlson West Bend
Country Inn Carlson West Bend
Country Inn Suites by Radisson West Bend WI
Country Inn & Suites by Radisson, West Bend, WI Hotel
Country Inn & Suites by Radisson, West Bend, WI West Bend
Country Inn & Suites by Radisson, West Bend, WI Hotel West Bend
Frequently asked questions
Does Country Inn & Suites by Radisson, West Bend, WI offer free cancellation for a full refund?
Yes, Country Inn & Suites by Radisson, West Bend, WI does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Country Inn & Suites by Radisson, West Bend, WI?
Yes, there's an indoor pool.
Are pets allowed at Country Inn & Suites by Radisson, West Bend, WI?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Country Inn & Suites by Radisson, West Bend, WI?
Yes, there's free self parking.
What are the check-in and check-out times at Country Inn & Suites by Radisson, West Bend, WI?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Country Inn & Suites by Radisson, West Bend, WI and nearby?
Country Inn & Suites by Radisson, West Bend, WI has an indoor pool.
What's the area around Country Inn & Suites by Radisson, West Bend, WI like?
Country Inn & Suites by Radisson, West Bend, WI is located a short 16-minute walk from Kettle Moraine Ice Center.
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Reviews
Country Inn & Suites by Radisson, West Bend, WI Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.8
Location
8.4
Staff & service
7.6
Eco-friendliness
8.0
Property conditions & facilities
What guests liked
Breakfast was a highlight with a good variety of options, including make-your-own waffles and a hot selection. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Service staff
Bed
Hot Tub
Bathroom
Shower
Location
Children
Amenities
Reviews
8/10 Very good
Apr 5, 2025
Nice clean place to stay for a couple nights.
Kevin
Kevin, 2-night trip
6/10 Good
Aug 8, 2025
Okay if you want to sleep and go
The curtains looked like a cat or someone shred them. It was loud with the flusing or draining from the top floor. Bed was comfortable. And glad the added the soap shampoo and conditioner pumps in the shower. The chair by the desk needs to be replaced. Breakfast was okay. The eggs and sausage just came out but they were cold.
Brooke
Brooke, 1-night trip
2/10 Poor
Jul 14, 2025
So dirty and gross.
Andrew
Andrew, 1-night trip
10/10 Exceptional
Mar 24, 2025
Fun stay
We loved the jacuzzi room. Our king size bed was little uncomfortable in the middle of the bed
Jenni
Jenni, 1-night trip
6/10 Good
Jul 14, 2025
Lipstick on a Pig
The photos make this hotel look a bit nicer than what it is. Unfortunately the options are limited in this area for accommodations. Although the price was right, I wouldn’t say this hotel is particularly clean - we had dust on table/countertops and dirt on our floors. Although the hotel appears to have updated, it’s really just lipstick on a pig — you can tell there’s a lot of deferred maintenance. I would only rebook if I had no other option.
Sarah
Sarah, 1-night trip
2/10 Poor
Jun 29, 2025
Filthy & Overpriced
Absolutely filthy (small) rooms. Furniture ripped and drapes torn to shreds. Toilet ran intermittently all day and night. Front desk clerk smoking weed. Do yourself a favor, spend the extra money and stay elsewhere.
Verified traveler
1-night trip
8/10 Very good
Jun 12, 2025
The parking lot was very small and difficult to navigate with a full sized truck. The lot was full of contractors trucks and trailers
Cliff
Cliff, 1-night trip
8/10 Very good
Nov 28, 2024
Visit friends and nice hotel
Cheryl
Cheryl, 1-night trip
6/10 Good
Jun 28, 2025
Probably wont return
Check in was fine. The mattress was one a flimsy, metal box spring that creaked. The mattress was sinking in also. We didn't notice until we went to sleep there were red streaks on the bed spread
Melissa
Melissa, 1-night trip
8/10 Very good
Jan 27, 2025
Easy access to shopping and highway
Margie
Margie, 1-night trip
10/10 Exceptional
Apr 25, 2024
We enjoyed the stay
Cindy
Cindy, 1-night trip
10/10 Exceptional
Dec 8, 2024
Very clean, quiet and welcoming.
Kevin
Kevin, 1-night trip
10/10 Exceptional
Jun 14, 2025
The lack of a elevator sucks
Craig
Craig, 1-night trip
10/10 Exceptional
Nov 17, 2024
Had a great experience at this location. Easy check in/ out, friendly staff and a clean room.
Kate
Kate, 1-night trip
8/10 Very good
May 15, 2025
Plumbing wasn’t the best for the room we stayed in. But everything else was simple, all we needed.
Joseph
Joseph, 1-night trip
10/10 Exceptional
Jul 28, 2024
excellent accommodations and courteous srtaff
Paul
Paul, 1-night trip
4/10 Fair
Aug 10, 2025
Falling apart
The building outside looked good and the floors inside room 200 were nice. Pretty much everything else needed work. Both the bathroom sink and tub faucets dripped all the time, there was a ceiling bubble that could be water damage in the bathroom, one wall was scuffed and marked up, there was a layer of dust on things, they could have bleached the sheets better and you could hear everyone through the walls and ceiling. They even had a chair by the desk that looked like they pulled it out of a garbage dump from the 1920's. It was worn and peeling well beyond its normal lifespan and should have been replaced long long ago (see pic). If these things are "their best" they failed miserably. I could have went to a cheaper hotel and got a better room.
Verified traveler
1-night trip
10/10 Exceptional
Jul 13, 2024
Perfect quite hotel is beautiful west bend.
Mark
Mark, 1-night trip
6/10 Good
Jun 12, 2025
The front desk staff at check-in was not pleasant. She was very short and acted as if we were a bother to her. For example, when I asked a simple question about my address that was listed incorrectly she sighed and said it didn’t matter that’s what I must have entered, as if it was a huge inconvenience to her to correct it. The elevator was also out of order and our room was on the third floor.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Mar 17, 2024
Friendly staff, quite, clean rooms.
Jessica
Jessica, 1-night trip
8/10 Very good
Mar 21, 2025
The beds were firm which we love and it was convenient. The breakfast was not very good- the eggs and sausage were horrible and not a lot of choices. The pool area is so loud and echoey- they need something to absorb that sound better. Bring a fan if you need constant noise to sleep.
Heather
Heather, 1-night trip
6/10 Good
Apr 24, 2025
None
Douglas
Douglas, 2-night trip
10/10 Exceptional
Jun 24, 2024
It was clean and the staff were friendly and attentive.
Janine
Janine, 1-night trip
8/10 Very good
Nov 13, 2023
The staff were nice and the rooms were clean.
Verified traveler
1-night trip
2/10 Poor
May 29, 2025
This hotel was terrible. It was dirty and the staff was either rude or unavailable. I will never stay here again. neither should anyone else. The elevator was not working during our whole stay and had been down for two weeks. The front desk said that we should have asked if they had a working elevator when we booked the hotel. The hotel was so dirty and disgusting I took pictures of it so that I would have proof. it was auful