First impressions were great, the staff were helpful, and the room was spacious with a huge comfortable bed (although I would take my own pillow next time). The room had everything you could need; a dressing area, full length mirror, safe, hairdryer, tea/coffee making facilities, bottled water, even an ironing board and iron.
But, then you start to notice little things like the limescale and heavy water marks on the chrome fittings in the bathroom and around the shower heads. The shower screen wasn't wide enough and the floor got very wet, also, the hand rail isn't in the best place as I kept knocking my elbows on it.
Initially, it looks clean, but it could really do with a deep clean. There were also several stains on the bedroom carpet.
In the bar area, some of the chairs had food stains on them which would probably have been quite easy to clean off.
We had a light lunch in the bar on the Friday, and dinner for 5 in the evening. The food was great and we were all very happy with our choices.
We all had breakfast on 2 mornings which had a huge selection, including fresh fruit, yoghurt, cereals, fresh muffins and pastries, and a full cooked breakfast.
Throughout our stay there were painter/decorators working in the corridor with wet paint signs dotted around but it didn't create too much of a problem.
Apart from a few small niggles, the hotel was better than expected, all the staff were really helpful and friendly, and we would definitely stay there again.