Overall, the experience was not too bad, except for the fact that our room (116) was right in front of the ice machine. People would come to get ice at 2 a.m., waking us up. Management should find a solution to ensure guests staying in rooms 114, 115, and 116 are not disturbed.
Additionally, we requested a late check-out at 12 p.m., and the front desk said they would leave a note. However, room service came just after 11 a.m., knocked twice, and then entered the room, invading our privacy.