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Mercure Wien City

4.0 star property
City-center hotel within walking distance of Karmeliter Market

Choose dates to view prices

In Vienna, Mercure Wien City offers an upscale retreat with car rentals on site and a snack bar for your convenience. Enjoy in-room WiFi, concierge services, tour assistance and the helpful multilingual staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe
  • Snack bar/deli
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The current price is $136
$154 total
includes taxes & fees
Jun 7 - Jun 8

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room (King Size or 2 Single Size Beds)

Superior Room (King Size or 2 Single Size Beds) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room (King Size or 2 Single Size Beds)

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(29 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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$128 total
includes taxes & fees
Jun 14 - Jun 15
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About the neighborhood

Map
Hollandstrasse 3, Vienna, Vienna, 1020

What's nearby

  • Schwedenplatz - 5 min walk - 0.4 km
  • Stephansplatz - 9 min walk - 0.8 km
  • St. Stephen's Cathedral - 11 min walk - 1.0 km
  • Hofburg Imperial Palace - 14 min walk - 1.2 km
  • Vienna State Opera - 4 min drive - 3.2 km

Getting around

  • Vienna International Airport (VIE) - 20 min drive
  • Vienna Mitte Station - 19 min walk
  • Vienna Praterstern Station - 20 min walk
  • Vienna Franz-Josefs-Station - 25 min walk
  • Salztorbrücke Tram Stop - 3 min walk
  • Marienbrücke Tram Stop - 4 min walk
  • Gredlerstraße Tram Stop - 4 min walk

Restaurants

  • ‪Feuerdorf am Donaukanal - ‬5 min walk
  • ‪Adria - ‬2 min walk
  • ‪Pizza Quartier - ‬4 min walk
  • ‪Tre Viet - ‬3 min walk
  • ‪Minze Vietnamese Kitchen - ‬2 min walk

About this property

Mercure Wien City

  • When you stay at Mercure Wien City, you'll be in a fantastic location, just a 5-minute walk from Karmeliter Market and Vienna Crime Museum. Also, Schwedenplatz and St. Ruprecht's Church are within just a 10-minute walk. Public transportation is just a short walk: Salztorbrücke Tram Stop is 3 minutes and Marienbrücke Tram Stop is 4 minutes.

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 11 and younger eat free breakfast
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 25 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 for adults and EUR 26 for children
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 59 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Mercure City

Mercure City Wien

Mercure Wien

Mercure Wien City

Mercure Wien City Hotel

Mercure Wien City Hotel Vienna

Mercure Wien City Vienna

Wien Mercure

Wien Mercure City

Mercure Hotel Vienna

Mercure Hotel Wien City

Mercure Wien City Hotel

Mercure Wien City Vienna

Mercure Wien City Hotel Vienna

Frequently asked questions

Does Mercure Wien City offer free cancellation for a full refund?

Yes, Mercure Wien City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Wien City?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure Wien City?

Yes. Self parking costs EUR 25 per day. Parking spots may be limited.

What are the check-in and check-out times at Mercure Wien City?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 59 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Mercure Wien City?

No, this hotel doesn't have a casino, but Casino Wien (18-min walk) is nearby.

What is there to do at Mercure Wien City and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Mercure Wien City like?

Mercure Wien City is in Leopoldstadt, a short 3-minute walk from Salztorbrücke Tram Stop and 11 minutes' walk from St. Stephen's Cathedral.

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Reviews

Mercure Wien City Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was great, with a good buffet and friendly staff. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Breakfast
Service staff
Location
Room
Value
Public transport

Reviews

Verified

10/10 Exceptional

Perfect location for tourists
Ajay, 5-night trip
Verified

8/10 Very good

Nice little hotel in a good location
james, 3-night trip
Verified

8/10 Very good

Great location for the price
Steve, 3-night trip
Verified

10/10 Exceptional

Perfect location, less than 10 minutes stroll to the start of the main area, even less to the airport bus stop. Cathedral easily walkable in 15 minutes and the first district. Spacious rooms.
Louise, 2-night trip
Verified

10/10 Exceptional

Convenient location. Cleaning staff was courteous and flexible. Front staff was helpful and pleasant.
Michael, 3-night trip
Verified

10/10 Exceptional

Breakfast was great. Easy access by foot or tube into town.
Paul, 3-night trip
Verified

10/10 Exceptional

Friendly staff and great location
Steven, 3-night trip
Verified

10/10 Exceptional

Loved this hotel… really near metro/ tram… really nice places to eat near by
alejandra, 1-night trip
Verified

10/10 Exceptional

A very comfortable modern hotel in a great central location with very friendly staff. We really enjoyed our weeklong stay and would highly recommend.
Simon, 7-night trip
Verified

6/10 Good

Cleaning team very good,room was very small,only get a clothes rack,had to live out of a suitcase,expensive for what you get,hotel in need of some spending on it.
giovanni, 3-night trip
Verified

8/10 Very good

Good value for your money, soundproof rooms, great location
Martina, 3-night trip
Verified

10/10 Exceptional

Convenient location. Good breakfast. I will come back to this hotel on my next visit to Wien!
Kazuo, 1-night trip
Verified

10/10 Exceptional

The room was very spacious, clean and comfortable.
Pamela, 3-night trip
Verified

10/10 Exceptional

a supermarket and cafe nearby
Dorenda Angela, 4-night trip
Verified

8/10 Very good

I would.stay again

Friendly staff, great location just across the canal, good value
3-night trip
Verified

10/10 Exceptional

Hotel was central - near shops and restaurants Would stay there again
robert, 4-night trip
Verified

10/10 Exceptional

The location is great!
María de los Ángeles, 4-night trip
Verified

10/10 Exceptional

Excellent location , great service and staff
jose luis ramirez, 2-night trip
Verified

10/10 Exceptional

I liked it. Close to shops and restaurants.
Shahla, 3-night trip
Verified

8/10 Very good

Lovely reception and staff Comfortable bed Kettle and fridge in the room Good variety at breakfast Easy access to get anywhere Eateries near by and varied No evening restaurant or bar at the hotel
Mandy Belinda, 4-night trip
Verified

10/10 Exceptional

Great place and location

Great place, just across the river from the city, 10 mins walk into the centre.
Ashley, 2-night trip
Verified

10/10 Exceptional

Everything was perfect. Friendly staff. Absolutely great experience
ianiv, 1-night trip
Verified

10/10 Exceptional

Nice hotel in a great location.

Had a wonderful stay at the hotel. Everything was very nicely appointed. Room was nice, clean and very comfortable.
Alan, 4-night trip
Verified

8/10 Very good

It is a nice hotel, with lots of dining options near by, although tourist places are a bit further afield.
Callum, 4-night trip
Verified

8/10 Very good

Location is good for visiting the city center, where many attractions located.
David, 3-night trip