Near the Santander Ferry Terminal, NH Ciudad de Santander offers a convenient base. Relax with in-room WiFi, grab a coffee at the cafe or meet colleagues at the business center. Previous guests rave about this hotel's location.
Santander (YJL-Santander Train Station) - 18 min walk
Santander Station - 18 min walk
Valdecilla Station - 18 min drive
Restaurants
Café Bar El Sol - 2 min walk
Umma - 1 min walk
La Fábrica Craft Bar - 3 min walk
La Selecta - 2 min walk
Haddock - 2 min walk
About this property
NH Ciudad de Santander
NH Ciudad de Santander puts you within a 10-minute drive of Santander Ferry Terminal and El Sardinero Beach. For a bite to eat, guests can check out Restaurante, which serves dinner.
At a glance
DONE
Hotel size
62 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (EUR 17 per night)
Onsite garage
Offsite parking within 984 ft (EUR 11 per night)
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Water dispenser
What to do
Beach nearby
Sailing nearby
Working away
Business center
4 meeting rooms
Conference center (258 square feet of space)
Services
24-hour front desk
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1989
Safe-deposit box at front desk
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
100% renewable energy
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
22-inch TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Pillow menu
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Restaurante - This restaurant serves dinner only.
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16 per person
Children & extra beds
Rollaway beds are available for EUR 39.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night
Parking
Covered self parking costs EUR 17 per night
Parking is available nearby and costs EUR 11 per night (984 ft away)
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Nh Ciudad Santander
Nh Ciudad Santander Hotel
Nh Hotels Santander
NH Ciudad de Santander Hotel
NH Ciudad de Santander Santander
NH Ciudad de Santander Hotel Santander
Frequently asked questions
Does NH Ciudad de Santander offer free cancellation for a full refund?
Yes, NH Ciudad de Santander does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Ciudad de Santander?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at NH Ciudad de Santander?
Yes. Self parking costs EUR 17 per night.
What are the check-in and check-out times at NH Ciudad de Santander?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in is available.
Is there an onsite casino at NH Ciudad de Santander?
No, this hotel doesn't have a casino, but Gran Casino del Sardinero (3-min drive) is nearby.
What is there to do at NH Ciudad de Santander and nearby?
Have fun during the warmer months with activities nearby such as sailing.
Are there restaurants at or near NH Ciudad de Santander?
Yes, there's an onsite restaurant, Restaurante.
What's the area around NH Ciudad de Santander like?
NH Ciudad de Santander is in La Gándara, a short 14-minute walk from Santander Ferry Terminal and 5 minutes' walk from Plaza de Canadio.
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Reviews
NH Ciudad de Santander Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was superb with varied and good quality options. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Oct 17, 2025
Excellent Property
Excellent property. Location was great for us.
Alfonso
Alfonso, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Excellent Again
Excellent staff and overall property
Alfonso
Alfonso, 1-night trip
Verified
8/10 Very good
Nov 10, 2025
We stayed just one night prior to getting the ferry back to England. We had our dogs with us and the hotel catered very well for them. We didn't have breakfast or dinner in the hotel, but there were plenty of choices for both within a short walk of the hotel.
A D
A D, 1-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Helpful staff
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2024
Excellent hotel! Staff was very accommodating and friendly!
Juan
Juan, 1-night trip
Verified
10/10 Exceptional
Jun 25, 2025
A very pleasant stay!
We had a lovely stay at this hotel and was even lucky enough to get a balcony room.
The rooms are spacious, clean and the beds are comfortable - no complaints.
Both the reception- and cleaning staff was very kind and helpful.
Because of this, the good location and the fact that they are dog friendly, we would absolutely stay here again if we return to Santander.
Jannicke-Marie
Jannicke-Marie, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2024
Excellent location. Amazing, very helpful front desk staff. Comfortable beds.
Margarita
Margarita, 3-night trip
Verified
10/10 Exceptional
Mar 2, 2025
Large comfortable room. Conveniently located at walkable distance from the centre. The car park is a bit expensive and quite narrow.
Francesco
Francesco, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2024
Good for dogs / The Ferry.
Second time I’ve stayed here. Ideal stopover for the Ferry and they are good with dogs (they put a dog bed in the room). Staff always friendly and helpful.
David
David, 1-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Clean hotel with helpful staff
Steps and ramp access to entrance.
-Spacious Lobby with seating. Reception Desk with English speaking staff members.
-Helpful and polite staff.
-Clean premises.
-Free WiFi, username & password provided on check-in.
-Two lifts to all floors.
-Room 307, twin single beds. Keycard entry. Two sliding door cupboard hanging space and shelves, electronic safe (free). Desk and chair, lamp, tea & coffee making facilities with kettle, bottle opener. One complimentary bottle of water. Fridge (contents chargeable). Wall-mounted Philips TV. Round table with an upholstered chair, lamp. Beds with bedside tables. Telephone. Long wall mirror. Suitcase stand. Multiple power sockets with USB charger ports. Effective air-con. Double-glazed window with view of trees, apartment blocks and street below. Bathroom with bath-shower, toilet, bidet, basin, NH branded toiletries, large mirror, hairdryer, heated towel rack.
-When logged onto hotel WiFi you have access to the hotel’s website which includes a useful Santander city guide, minibar prices, and the ability to request amenities for the room.
-Car park.
Cons:
-Room - minibar expensive, eg Coca Cola €4. (Remember: only ONE bottle of water is complementary).
-Breakfast - expensive, from €16.90pp. We brought spoons & bowls with us and purchased food & drink from the ‘Unide supermercado’ convenience store (also sells alcohol) across the road from the hotel.
-Room - occasional dog barking from an adjacent room.
Mark
Mark, 1-night trip
Verified
8/10 Very good
Mar 24, 2026
6
Oscar
Oscar, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Everything was fantastic couldn’t ask for anything else
elaine
elaine, 1-night trip
Verified
10/10 Exceptional
Aug 6, 2025
Great location walkable to Centro and the Santander Bay in a few minutes. Comfortable and clean and a great breakfast. Staff super friendly. Will stay again.
Peter
Peter, 4-night trip
Verified
10/10 Exceptional
Sep 15, 2025
Staff excellent
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Apr 3, 2024
Very nice place to stay
julito
julito, 1-night trip
Verified
10/10 Exceptional
Aug 10, 2025
Arrived early but checked in with no problems. English speaking reception staff
Car parking available
Great location close to bars and the sea
Pet friendly
Rebecca
Rebecca, 1-night trip
Verified
10/10 Exceptional
Sep 7, 2022
Friendly staff, handy location.
Really pleasant stay. Staff were super friendly and relaxed (seems to be very common in Santander). Walking distance to the main beaches and centre of town.
David
David, 1-night trip
Verified
10/10 Exceptional
Jul 8, 2022
Central very pleasant staff plan to return
John
John, 2-night trip
Verified
2/10 Poor
Aug 27, 2025
Dogs not really welcome in NH Hotels
Really no good an over priced hotel in poor condition. Expensive and was supposed be a dog friendly hotel. Well my advice is find somewhere else.
You must sign a form saying dogs can not be left unaccompanied. Dinner plans out the window. Place in need of refurbishing and with parking, breakfast and cost for dogs came for 1 night to 240EUR. At best this is a 2 star hotel old bathrooms old lifts and tight parking. My advice is avoid.
peter
peter, 1-night trip
Verified
10/10 Exceptional
Apr 12, 2023
Great experience due to excellent staff.
Extremely friendly and welcoming reception staff. Smooth , no hassle checkin and out. Great location, breakfast was superb, hot and cold options were varied and good quality products. Service again was excellent. Would definitely use again.
Michael
Michael, 1-night trip
Verified
8/10 Very good
Aug 17, 2025
Great staff service making up for problems
First, the service was great and my complements to the staff. However, we were beset with problems. Our room's AC was not working. We were moved to a very small room with a window looking out on the parking lot. Fortunately, it had working AC. We were then moved back to our initial room but they forgot we had been moved and then they thought our room was vacant and gave it to another guest. This was quickly rectified. The location was great. The hotel needs to have an remodeling update. There damage was wear and tear to the room, but nothing severe. Due to a storm, there was no wifi for a couple days.
Bernard
Bernard, 3-night trip
Verified
8/10 Very good
Sep 4, 2024
nice people work there
the place was nice, but with very limited parking that was failed to be disclosed on the Hotel.com website. on our arrival, on a rainy night no parking was available . having to park 5 blocks away and having to climb a steep him. had I know the limitations, I would have booked on another hotel. the rest of the nights I was able to park in the hotel parking