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Phoenix Inn Resort

3.0 star property
Mountain hotel with 2 restaurants, near Revolution Rail Co.

Choose dates to view prices

Photo gallery for Phoenix Inn Resort

Bar (on property)
Seasonal outdoor pool, sun loungers
Terrace/patio
1 bedroom, desk, blackout drapes, iron/ironing board
Reception
Experience the charm of North Creek at Phoenix Inn Resort. Relax in the sauna or take a moment to unwind by the firepit and enjoy a meal at one of two on-site restaurants. With free WiFi, outdoor entertainment area, garden, and coffee shop/cafe nearby attractions like Revolution Rail Co are within reach.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Pet friendly
  • Ski facilities
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Ski storage
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Conference center
  • 3 meeting rooms
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Blackout drapes/curtains
  • Elevator
  • Bathtub or shower

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room

1 bedroom, desk, blackout drapes, iron/ironing board

Executive Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Free bottled water
Air conditioning
Heating
Blackout drapes/curtains
Hair dryer
Mini-fridge
Champagne service
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, desk, blackout drapes, iron/ironing board

Executive Suite

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Free bottled water
Air conditioning
Heating
Blackout drapes/curtains
Hair dryer
Mini-fridge
Champagne service
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Single Room

1 bedroom, desk, blackout drapes, iron/ironing board

Junior Single Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Free bottled water
Air conditioning
Heating
Blackout drapes/curtains
Hair dryer
Mini-fridge
Champagne service
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Free bottled water
Air conditioning
Heating
Blackout drapes/curtains
Hair dryer
Mini-fridge
Champagne service
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Townhome

1 bedroom, desk, blackout drapes, iron/ironing board

Executive Townhome

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Free bottled water
Air conditioning
Heating
Blackout drapes/curtains
Hair dryer
Mini-fridge
Champagne service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Free bottled water
Air conditioning
Heating
Blackout drapes/curtains
Hair dryer
Mini-fridge
Champagne service
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Free bottled water
Air conditioning
Heating
Blackout drapes/curtains
Hair dryer
Mini-fridge
Champagne service
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
307 Main St, North Creek, NY, 12853

What's nearby

  • Revolution Rail Co. - 2 min walk - 0.2 km
  • North Creek Depot Museum - 2 min walk - 0.2 km
  • Tannery Pond Community Center - 10 min walk - 0.9 km
  • North Creek Ski Bowl Town Park - 16 min walk - 1.4 km
  • Gore Mountain Ski Resort - 5 min drive - 6.1 km

Restaurants

  • ‪Stewart's Shops - ‬3 min drive
  • ‪Tannery Pub at Gore Mountain - ‬7 min drive
  • ‪Kelly's Good Eats - ‬8 min drive
  • ‪Log House Restaurant and Pub at Garnet Hill Lodge - ‬15 min drive
  • ‪Cafe Sarah - ‬5 min walk

About this property

Phoenix Inn Resort

Phoenix Inn Resort puts you within a 10-minute drive of Gore Mountain Ski Resort. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A health club, a fitness center, and a sauna are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 77 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics

Traveling with children

  • Pool gate

What to do

  • Tennis
  • Bicycle tour information
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Snowboarding nearby

Working away

  • 3 meeting rooms
  • Conference center

Services

  • Front desk (limited hours)
  • Wedding services
  • Bike storage
  • Pool loungers
  • Ski storage
  • Romance packages

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Communal living room
  • Health club
  • Seasonal outdoor pool
  • Bicycle parking
  • Sauna
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water
  • Highchair

More

  • Housekeeping (on request)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Gala Dinner on October 31 per adult: USD 2

Renovations and closures

This property is closed from December 22 2023 to March 1 2024 (dates subject to change).

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Phoenix Inn Resort Hotel
Phoenix Inn Resort North Creek
Phoenix Inn Resort Hotel North Creek

Frequently asked questions

Is Phoenix Inn Resort currently open?

This property is closed from December 22 2023 to March 1 2024 (dates subject to change).

Is there a pool at Phoenix Inn Resort?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Phoenix Inn Resort?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 77 lbs per pet. There's a charge of USD 35 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Phoenix Inn Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Phoenix Inn Resort?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Phoenix Inn Resort and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes spelunking, ecotours, and hunting. Enjoy amenities like a seasonal outdoor pool, a sauna, and a health club. Phoenix Inn Resort also has a picnic area and a garden.

Are there restaurants at or near Phoenix Inn Resort?

Yes, there are 2 onsite restaurants.

What's the area around Phoenix Inn Resort like?

Phoenix Inn Resort is a short 1-minute walk from Revolution Rail Co. and 7 minutes' walk from Tannery Pond Community Center.

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Phoenix Inn Resort Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Breakfast
Food
Towns
Building
Location
Amenities
Bed

Reviews

10/10 Exceptional

Friendly staff, clean room, quiet stay
Miranda, 1-night trip

10/10 Exceptional

Everyone was fabulous as was the food
Valerie, 1-night trip

10/10 Exceptional

The place was great. Amazing stay. Amazing gym. Everything went smooth and perfect.
Amelia, 1-night trip

10/10 Exceptional

Everything things was amazing. very kind people :)
Mona, 1-night trip

10/10 Exceptional

Staff was great. Some issues with the room overall loved it.
Susan T, 1-night trip

2/10 Poor

Horrible stay! Would not stay there again
Jim, 1-night trip

6/10 Good

Just okay

Beds were very uncomfortable. The hot tub did not have hot water- it is really just a spa tub which was very disappointing. Room was spacious. Great location. Staff was friendly.
1-night trip

8/10 Very good

The hotel and staff were very nice and clean! No microwave in the rooms, had to use it in a common area and the restaurant was cozy and great food but they were understaffed and had to wait a long time for the food. The bartender did a excellent job of trying to work the bar and serving tables at the same time but Managment should of had more employees knowing it was a holiday week. Thanks Dianna for being so nice to us!

10/10 Exceptional

Great place, POOR Check-In policies & no contact #

Staff and location are wonderful. The building is a bit dated and needs some upkeep. The rear stairwell door on the ground level jammed and was difficult opening to exit. The CHECK-IN WAS POOR and only salvaged to a non-frown by the friendliness of staff. The hotel policy is strict on arrival time, but then the number provided to contact the hotel for check-in DID NOT WORK.
Henry, 2-night trip

4/10 Fair

The hotel does not provide any services. There’s no breakfast available. Rooms are not cleaned during your stand, even after repeated requests. They didn’t have sufficient staff to provide dinner at Trappers.
David, 3-night trip

4/10 Fair

Hotel is beautiful but upon arrival we have learned that breakfast is not available (continental breakfast supposed to be part of the package). We had reservations at phonex restaurant but after we arrived for dinner restaurant shot down unexpected at 6:30 pm Saturday. Restaurant or bar did not opened for rest of the weekend either. Ice machine was down too. We have little baby and going out in town for breakfast and dinner was inconvenient. We booked phonex hotel because breakfast was included and restaurant/bar was in the building. Refund was offered to us for lack of breakfast $2. Seriously?! Lights in the grant rooms and outside the building were down too. Just as hotel is not open. Friendly staff.
asha, 2-night trip

4/10 Fair

Manage your expectations

We were in town to attend a funeral. It is a very quaint inn and was perfect for what we needed during our selection process. It does not fit within the typical service of a normal hotel. We were going to arrive late past the time of the inn closing at 9pm. Megan graciously reached out to make sure we knew how to access our room as there was no one on site. Unfortunately the room was dirty with dead bugs on the window sill. There was no air/heat in the room and made for an uncomfortable night of sleep. There was a portable ac cooler in the room however not set for proper operation. Needed some amenities and didn’t know how to get them as no one was on site- ex. Tissues, extra washcloth as our room only had one.
Christine, 1-night trip

2/10 Poor

Save your money stay elsewhere

Where do I start we’ll from pretty much every amenity advertised not being available no restaurant no room service no working hot tub even the ice machine was out of order. Which on a holiday weekend traveling with young children and elderly and all local restaurants closed not having any room service to feed everyone after a long road trip made things difficult. Then to top it off we had no hot water to bathe or shower anyone. Then when we went to make ice the fridge and ice trays had dirt and bugs in them yuck!! And finally our beds even had hair and dirt and bugs in them. When I addressed this with staff and hotels. Com no one was willing to do anything and there were no other places with available rooms. These things I would come to expect from a flea bag motel at 50$ a night not a 4 star hotel at over 200$ a night. So in conclusion I suggest you save ur money and stay elsewhere. Maybe even find a different company besides hotels. Com to use seeing as they don’t back up and support their own customers or false advertising on what’s posted on there sites
justin, 1-night trip

8/10 Very good

Good
Laura, 1-night trip

6/10 Good

The thermostat only controlled the air conditioner. Heating was with electric fireplaces which were difficult to control. Clearly a summer destination and we were there in October. Would not return.
Jacqueline, 1-night trip

8/10 Very good

The staff and management were helpful and responsive. The building is in need of some updating, but staff worked very hard to make our stay comfortable and enjoyable.
Holly, 2-night trip

10/10 Exceptional

Everything you need is located on Main Street staying here is a no brainer!

8/10 Very good

The rooms and property are more dated than the photos suggest, but the stay was comfortable enough. The desk is unmanned, though they do leave cell numbers for the on-call staff which was effective. You can't really come and go as you please after a certain time, as they lock the front doors, but there really isn't much to do in the area after dark anyway. The room was tidy, mattress was old and springy but the bedding was very fresh. Coffee available in the lobby and in room, with a couple cute restaurants nearby for breakfast. I'd stay here again in a pinch.
Chelsea, 1-night trip

8/10 Very good

Very nice. Dated. But nice
Leonard, 1-night trip

6/10 Good

Pool was green and back door was not locked as it said it would be.
Michelle, 1-night trip

8/10 Very good

comfortable and quiet and clean very nice....
WAYNE, 3-night trip

6/10 Good

First experience an unmanned hotel, very quiet, not bad, but stayed for two days, I don't know who can change my towel
AZ’s, 2-night trip

4/10 Fair

What was that?

During my stay, I could tell right away the "Resort" was run by pure chaos. The receptionist had issues with Expedia but tried to make those issues my issues. There are notes taped to the door when you walk in as to how to check in because employees don't work there often. The decor throughout the "resort" is all from the 80s. It is not all that clean. There is also a musty feel to the whole place. All in all it was a truly odd stay. You'll see what I mean when you stay here.
Bradford, 1-night trip

8/10 Very good

There's no front office manager but we call and they were there two minutes after. Check-in was easy. We got an upgrade. Its a cozy hotel with few amenities but cozy. Restaurant was not so bad. Expensive but at least in the hotel. We didint like the neighborhood particularly at night but it was ok for one night.
ERIKA, 1-night trip

6/10 Good

Good amenities, courteous staff. Large rooms, have us a free upgrade with jacuzzi tub 😀
Owen, 2-night trip