First thing I will say, the staff and housekeeping are some of the friendliest and most caring I’ve ever experienced in my travels. They’re so sweet. If you’re bringing a dog, regardless of service animal or not, expect the “pet friendly rooms” that smell awful. Carpet was ripped, stained, the whole room reeked. I asked to switch and they gladly accommodated me with a non carpeted room, 10000x better and even seemed more clean all around. But why even give anyone that room? It’s disgusting. Another negative is the shared balconies. I want to enjoy my own space, not share it with someone else. Pics do not show that aspect. Beds are decent, not the best but not the worst. Will probably stay elsewhere next visit, thank you for accommodating me though.