We have stayed at the Coppid Beech previously. We really like it. Not only is the overall hotel experience very good, but the restaurants that are part of the same complex provide excellent evening meals; and the breakfast is always plentiful with a wide choice. So why haven't we given it 5 stars across the board? For one simple (and minor, but important!) reason - the pillows. One might expect uncomfortable pillows at hotels with less star-ratings, but of the 4 pillows we had, 3 were really poor, hard and, unsurprisingly, uncomfortable to the point of being unusable. This will not dissuade us from coming to the Coppid Beech, but please, please can the pillows be such that they give customers a realistic chance of a decent night's sleep? It was particularly frustrating as everything else about the experience was absolutely great - particular praise goes to the chef who prepared the Rump of Lamb!