I've already complained to the GM twice since my stay, and I haven't received any reply. Absurd.
This hotel is awful. The rooms do not feature closets or bureaus for clothes. The AC unit NEVER SHUTS OFF, and there is no way for guests to do so. The pillows and beds are uncomfortable. My room had bedbugs, so I left with bites all over my legs. Finally, I stayed for five nights, and my room was only cleaned and made up ONCE, even after repeated requests to the front desk. That is unacceptable.
The breakfast spread and gym are solid, but those are the only positives I can offer about this property.
Regardless, I don't recommend staying here.