Property and decor were beautiful. The front desk employee that came in for the night shift on May 3rd was rude, loud, and never at the desk. Many guests waited ten plus minutes for towels, information, to pay for snacks, and other guest needs. She was yelling and arguing with someone on her personal cell phone for over twenty minutes, the phone at the desk did not get answered in the two hours I was in the lobby playing pool, conversing and hanging out. A male came in asking about rooms after of course waiting 15 minutes for her to return to the front desk just to be barked at "no!" Looking online, yes there were in fact rooms. The first face you see should be welcoming and inviting, she was far from it.