4/10
Disappointed! This hotel is beautifully situated in lovely grounds but for several reasons the whole stay was spoilt! 1) I’d booked an accessible room and messaged requesting the room in the main building where we have stayed before. My message via hotels.com was not replied to.
2) on arriving at the hotel and wanting to check in our room was not ready and it was 25 minutes past check in time however we were given a complimentary drink while we waited and the receptionist was apologetic and looked after us and we’d been allocated a room in the garden annexe but we had stayed in the annexe before and thought that it would be okay.
The room was not very nice or very accessible for someone using a mobility scooter. Since our last visit an extra bed had been accommodated in the room where the small table a comfy chair had been. New curtains but no nets for privacy the small table and comfy chair had bed squeezed in another part of the room so the room was over furnished and felt very badly laid out. The fridge was not on but we managed to get it working! The sound on the BBC channel didn’t work the one time we wanted to watch it but as we didn’t really need it that was a minor inconvenience. Bed was comfortable if a little small for a disabled person and partner . The biggest disappointment was the state of the bathroom. It needs to be completely refurbished the bathroom door didn’t even lock, there were places the grouting was dirty, staining all round the base of the
Mrs R P
Viaje de 6 noches
