British Colonial Hilton - Nassau

Habiendonos presentado en el hotel a las 11 45 a.m. nos indicaron regresar para el chek in a las 16 ha. así lo hicimos, no había habitaciones disponibles , pretendían que ingresaremos recién a las 20 hs, luego de muchas discusiones y a las 18 hs nos dieron una habitación,realmente muy mala la atencion

Notable el servicio de atención al cliente. Serviciales desde el mismísimo ingreso. Hotel clásico y con varios años muy bien mantenido, aunque podrían mejorar las camas y sábanas. Servicio de playa y pileta ok.

The location is great! It was just 2 min away (walking) from downtown, the hotel is indeed old but they try to keep it al renovated as possible, we got upgraded and the room had an amazing view and was very comfortable, they have some issues with leaking from de AC system (not our case in our room but in the first room they assign us) the staff was always very kind and helpful, the concierge Tristan help us out to book our activities and gave us great advices! We really loved it and would consider to rebook this hotel in the future. We really enjoy the time in Bahamas

It was a comfortable experience. The only issue was that, we weren't allowed to sit at the tables in front if the bar because we weren't going to buy drinks from the bar. I felt that it was unnecessary to remove us from the bar when we were are already paying for our stay.

Nice hotel. Older but in very good condition. Hotel was kept too cold for our comfort, does not have heat in the rooms- only AC. Very underutilized with COVID. Everyone was very nice and helpful. Service was less efficient than normal, but they were running with a skeleton crew due to the low occupancy.

Great location and history. In need of refreshing and purpose.

Some of the features / aspects of the room were pretty dated. Some black spots in places in the shower. Starbucks onsite was great and the outside bar was great.

The staff was very personable and pleasant. The beach and view of the water was excellent. It was very relaxing and comfortable.

I didn't like the swimming pool schedule -9 to 5- leave that for an office, but not for a hotel. THey only gave a couple of bottle of water at the check in, and none afterwards

Long wait for room. Used towels left in bathroom. Can be very noisy on street side and loud bar next door on water side. We only stayed one night before next destination to Exuma. I would not rush back here.