8/10 Muy bueno
8 de agosto de 2025
Disabled Family
We checked for disabled friendly facilities before we booked.
We reserved adjoining rooms and requested disabled facilities in at least one.
This is what we got, on the positive side... Lovely helpful staff who made sure our safety was covered in case of evacuation.
A wet room in one bathroom
Straight out of the lift on the first floor and the first room you see was the disabled access one, easy to find.
Lovely room with enough space to turn my electric wheelchair around in. Low light switches & emergency cords in bathroom & bedroom, also a red light in the event of a fire alarm. I was quite impressed.
As for breakfast/Dinner there is a ramp to access the dining area. My chair slipped on it a few times but it did the job.
Also plenty of accessible parking and the alternative entrance for wheelchairs was great.
The not so good now. The lifts are small so if you have a large wheelchair/scooter you might not get in. Also the corridor when you exit the lift is very narrow. You can't turn a regular size electric wheelchair. I found it easier to reverse in on the ground floor so I exited forwards
The doorway to the disabled access room is standard size. Which is challenging.
In general we found the staff absolutely amazing. From the reception, to housekeeping, the food was delicious, so thank you chefs, the waiting staff were lovely too, so helpful. My only real moan is that they took my partners plate away whilst he was still eating, twice!
Would we stay again? In a heartbeat!
Isobel
Isobel, viaje de 3 noches en familia
Opinión verificada de un huésped de Hoteles.com
