On arriving, I was asked to return later on as the room was not ready. I came back 2 hours later as I understood I had arrived 'early' (at 1.30pm), but then I was given a room that did not correspond to my reservation. As I result I had to come back to the reception are. That was the moment I was told the hotel had changed my reservation with no previous notice. Next, when I was in the 'correct' room, I realized there were tons of roaches everywhere!!! I couldn't use the drawers, nor the fridge or microwave oven as they were everywhere (I even found some in my bed at night!!!) Then, I also realized the room had only ONE set of towels for a two-people stay, so I asked for another set, which took ages to be ready. Finally, I asked to have the toilet repaired as there was a water leak, but this was not dealt with despite my having reported it on several occations. Added to this, the sheets had holes everywhere and the rooms clearly need urgent maintenance. By far, this is the worst place I have stayed at in this area. Not coming back EVER!!!