Really nice place! Beautiful rooftop, nice furniture for lounging in the lobby and breakfast, nice rooms! However, super rude lady at the desk! Louise was so sweet, but the other night lady was trying to start an argument! We booked two rooms and received complimentary water with one room, but our second room wasn’t ready for us until 5pm - didn’t even complain about waiting 2 hours, we told them no problem! So a little while later the kids were thirsty, so we went up to ask for complimentary water for our 2nd room. The lady acted like we were lieing, said she had given it to my husband. She was offended when I said “no he didn’t get any for the second room”. She was condescending and argumentative. Then she said “there isn’t a problem” in a passive aggressive way when clearly from her tone, facial expressions and words, it was a problem for her! We could’ve bought water, and did end up doing that, but I figured why not ask for the complimentary ones. Then she mumbled stuff under her breath as my husband and I left the desk. She just had to have the last word….over $.25 cent bottles of water!