2/10
Very very bad experience. The room was a shoebox as is usual in London. But the heat was not put on in the bathroom. And fine, not the end of the world, but it was close to freezing point. Then there was no hot water. I pointed it out to the reception who told me to get in contact with me, and give me some kind of compensation. Well, not even that. I had to clearly ask for it, and then I was promised to hear from someone of the managers asap. Nothing at all I heard from them. I even sent a message to remind. Terrible treatment and crappy hotel really!!!
Christofer
Viaje de negocios de 1 noche