Location is great to Times Square, bed was comfortable, BUT hotel needs work.
-Chipped paint, scuffed walls, tear in the headboard, flickering light above shower, water took forever to heat up in shower, so much so, i thought maybe there was no hot water.
-The shower filled up with 3 inches of standing water before i got in and doesnt drain until well after the shower is over, so you're standing in your soap and lord only knows what else that might float up from the drain. Sink also extremely slow to drain so had to use water sparingly while you brush your teeth, you have to spit and rinse quickly and repeatedly.
-Window was really dirty when trying to look out it felt like a haze film had been put over window.
-Maid service came because we didn't have a do not disturb sign, but apparantly were supposed to....took our wash cloths and hand towels and didn't replace them. The shampoo, conditioner and body soap were in large bottles attached to the wall of shower and we were out of body wash, but that was not replaced.
-There was a bunk bed in our room but put top mattress on the floor for safety, very rickety.
-The elevators are a joke. There are 3 of them but pretty sure only 2 work. I would suggest if you have to stay here ask for a low floor so you can take the stairs, guaranteed stairs are faster than waiting for the elevators. You push the button to have elevator come to your floor and you could binge a Netfix show while waiting....