I requested a cot at check in, and was waiting for it for two hours, the lady at the front desk said she didn’t remember me requesting on and told me I had to pay an extra 25 plus tax for a lumpy old cot and she said the pillow and blanket are in the drawer, and there was only one, but it was for the pullout sofa. So I had to go back down and request a blanket and pillow and she was rude to me about it.