Sad to say this is a very shabby hotel. They were almost totally booked up, so the only option was a suite. Great, I thought, nice jacuzzi tub and extra space. Nope. Shabby sofa, walls furniture all chips, scuffs, gouges, etc. Light bulbs missing or burnt out, peeling ceiling texture, vinyl floor was coming up in places.Just not cared for or maintained. Those things I decided to live with for 1 night.
What I did have to report to the front desk.The sink stopper was stuck in the down position, so we couldnt use the bathroom sink because it wouldnt drain. It was a little chilly so we turned on the heater, which smelled like burning hair. There was also a motor sound that was quite loud.
Donald at the desk overnight, offered no solutions. No I am so sorry for that. Did t even offer something as consolation, like a bottle of water or anything. He simply said, "Well, I have nowhere else to put you, we are completely full" even after I explained we werent looking to be moved since we had mostly unpacked.
I would have liked to try the breakfast (it smelled good!), but they only serve til 9am, even on the weekends - super inconvenient.
I won't stay here again and Im not sure Ill stay at this chain again either.