2/10
Arrived at the hotel and no Family room available to us as per our booking of 2 x adults and 2 x children (both aged 10). As we had travelled for over 5 hours had no choice but to take the Double Room offered and the children had to sleep on the floor - with no bedding / pillows / put me up beds etc. made available.
No milk was in the room for refreshments and upon asking at reception was told that none was available to us......?!
Set in a quiet and stunning location in Caernarfon - however, with a similar hotel within a short distance, next time I will ensure to book at that hotel and most certainly not this one!