56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100
What's nearby
Batu Ferringhi Beach - 12 min walk - 1.1 km
Ferringgi Beach - 7 min drive - 3.6 km
Gurney Drive - 8 min drive - 7.4 km
Gurney Plaza - 9 min drive - 8.1 km
Penang Hill - 17 min drive - 15.9 km
Getting around
Penang Intl. Airport (PEN) - 48 min drive
Penang Sentral - 48 min drive
Tasek Gelugor Station - 62 min drive
Area shuttle
Restaurants
Kedai Makanan Lidiana - 2 min drive
Axis Lounge - 2 min walk
Biru Biru On The Island - 16 min walk
Penang Tanjung Bungah Goreng Pisang - 19 min drive
Sim Lim Cafe - 19 min drive
About this property
DoubleTree Resort by Hilton Hotel Penang
DoubleTree Resort by Hilton Hotel Penang is a great choice for your beach stay in George Town. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages and facials. Offering garden views, Makan Kitchen serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a free kid's club, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff.
Languages
Arabic, Chinese (Mandarin), English, Malay
At a glance
Hotel size
316 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (18 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (MYR 3 per day; includes in/out privileges)
Onsite valet parking (MYR 30 per stay)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Private picnics
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Playground
Grocery/convenience store
Children's menu
Children's games
Toys
Beach toys
Pool toys
Baby bath
What to do
Pool table
Beach nearby
Working away
5 meeting rooms
Conference center (4960 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 1988
Safe-deposit box at front desk
Garden
Terrace
Fitness center
2 outdoor pools
Spa services
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Handrails in stairways
Wheelchair-width doorways
Stair-free path to entrance
Thin carpet in room
Room amenities
Be entertained
IPod docking station
40-inch flat-screen TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Champagne service
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and facials.
Dining
Makan Kitchen - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Foodstore - This coffee shop specializes in local cuisine and serves light fare only. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 68.00 for adults and MYR 34.00 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for MYR 140.0 per night
Parking
Self parking costs MYR 3 per day with in/out privileges
Valet parking costs MYR 30 per stay
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Resort
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Resort George Town
Frequently asked questions
Does DoubleTree Resort by Hilton Hotel Penang offer free cancellation for a full refund?
Yes, DoubleTree Resort by Hilton Hotel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree Resort by Hilton Hotel Penang?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at DoubleTree Resort by Hilton Hotel Penang?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree Resort by Hilton Hotel Penang?
Yes. Self parking costs MYR 3 per day. Valet parking costs MYR 30 per stay.
What are the check-in and check-out times at DoubleTree Resort by Hilton Hotel Penang?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at DoubleTree Resort by Hilton Hotel Penang and nearby?
DoubleTree Resort by Hilton Hotel Penang has 2 outdoor pools and a fitness center, as well as spa services and a garden.
Are there restaurants at or near DoubleTree Resort by Hilton Hotel Penang?
Yes, Makan Kitchen offers international cuisine and garden views.
What's the area around DoubleTree Resort by Hilton Hotel Penang like?
DoubleTree Resort by Hilton Hotel Penang is located near Miami Beach in Tanjung Bungah, a short 1-minute walk from TeddyVille Museum and 12 minutes' walk from Batu Ferringhi Beach.
DoubleTree Resort by Hilton Hotel Penang Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 9, 2024
Good hotel
Nice hotel. Good location for north and George Town with bus just outside going in both directions.
Joan
Joan, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 2, 2024
Ok
Alex Chung
Alex Chung, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 27, 2024
Yusi
Yusi, 6-night trip
Verified Hoteles.com guest review
6/10 Good
Nov 3, 2024
Slow service
Check in time is 3pm, I reached at 4:35pm, the counter told me room is not ready. I waited until 6pm, finally was given a room. The hotel compensated with buffet dinner, but I had a difficult time waiting especially my toddler was crying to sleep
Verified traveler
2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 21, 2024
Christina
Christina, 2-night trip
Verified Hoteles.com guest review
6/10 Good
Oct 14, 2024
Musty
The room smelt musty and damp and the bedsheets felt wet so not a comfortable sleep
Mrs Kiran
Mrs Kiran, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 16, 2024
The room was spacious and comfortable and the balcony was a welcome addition with an amazing view
The hotel is a resort and unless you are comfortable taking all meals there and doing things within the resort you are better off getting a cheaper place at Batu Ferringhi
Janice
Janice, 1-night trip
Verified Hoteles.com guest review
2/10 Poor
Sep 11, 2024
Park Royal is better
When we arrived the entrance hall looked very impressive but unfortunately that’s where it stops! The room is dated and has chipped paint mold and marks everywhere especially in the bathroom and headboard of bed.
We then went down to the pool and the pool is not very pleasant, there is building work next door so there is a black tarp blocking it and they are doing maintenance to there bridge to the beach so you can hear that constantly! The pool was dirty and the bean bags and cushioned chairs are damp through stained and old!
The kids pool (which is what initially drew us in) has sand on the bottom of it which I don’t understand why and when my daughter went down the slides she hurt her bottom as a result! Though admittedly it didn’t stop her from playing it did put her off wanting to stay for a long time! In fact on our last day we went to a different hotel for a day pass to use there facilities as we really didn’t want to use the double tree facilities.
The one redeeming factor for the hotel was the breakfast which was very pleasant and varied if a little cold.
Other issues we had was the extreme prices at the bar. 4 drinks for 166RM was extreme for the area. Additionally we asked them to get us a taxi and were quoted 60RM which we declined as the grab app was showing 23RM! And took only 5 mins to arrive
Also our lights stopped working completely, there was quality issues with grouting in the bathroom and the air conditioning stopped workin also. Very disappointing!
Joe
Joe, 4-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 8, 2024
Great to have a balcony. Nice to have a beach across the way. The restaurant makes a nice breakfast. Had a steak sandwich with chips that was also quite good. You can take the bus in to town. May be a bit tricky to get a grab ...depending on time of day.
I would stay again for sure.
Debra
Debra, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Frank
Frank, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 5, 2024
it was great! had my granddad who is in a wheelchair also given an accessible room!
Verified traveler
2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 30, 2024
Good location away from busy tourist areas. Easy to get around as the hotel is on a main road and bus route. Great staff. Rooms need a refresh. Great for short stay.
Susan Margery
Susan Margery, 14-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
Enjoyable Stay
The premise is nicely situated in Batu Ferringhi. The staff is very friendly and the hotel vibe is also very good. The lobby in particular is very nicely designed. The stay was also very comfortable and the rooms are spacious. The breakfast quality is fair, but can be improved a little more.
Chee Kean
Chee Kean, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 19, 2024
The staff were really nice, the pool was really great, the buffet breakfast every morning had massive amounts of choices. There is a small beach right across the road (the hotel has a private footbridge providing easy access) but nothing else within walking distance - the road is very busy with no sidewalks.
Robin
Robin, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
Good mid range hotel but very far from the city
Service was good, had a couple of staff who seem to have encountered many demanding guests before so their response to us was as though we had already asked many times when we were just asking the first time. But other staff were fabulous! We had issues with the door lock (had to reset a few times) and the safe was not working. However it was resolved quickly so not big an issue. They are busy in the morning so not the best time to call for help in the morning.
Eileen
Eileen, 4-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 2, 2024
Narinder Singh Sidhu
Narinder Singh Sidhu, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 18, 2024
Keith
Keith, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 16, 2024
Personally the Best Room ever.
The staff and service were excellent. The family suite was the first time we ever got such a room. Perfect for our family of 5. Although 2 of our kids had to share a bed it was big enough for them! Definitely enough space for an extra bed if we had wanted to order it.
The room was super spacious. With a large living n dining area. Only 4 dining chairs but with a roller office chair, we could sit down as a family to meals.
We were there to chill and it was a real relaxing time. We got ocean view so sunsets were amazing.
Benjamin
Benjamin, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 16, 2024
We had a amazing stay
anbha
anbha, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
Jing
Jing, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 10, 2024
Clean and comfortable
Tsz Mei
Tsz Mei, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 10, 2024
Rajvin
Rajvin, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 9, 2024
My room came with a broken tap handle. The phone as extremely dirty. With some crumbs of dirt and the speaker was extremely smelly! I was taking a late shower as I checked in late on arrival day. And good thing the broken tap handle didn’t land on my foot. My room now is 433. When I called for house keeping, it took very long.
Despite this, The staff which help me with the check was very polite and helpful.
I love the batu Ferringhi beach area and I always love coming back to the double tree Hilton. But for this trip it was such disappointment. I hope they will be more mindful when cleaning for the next guest in future.