July 3rd, we couldn't find a parking spot when we returned. Because of the fireworks and the property allowing everyone to park there we were unable to find parking. We walked in through the door by the pool, when I went looking for someone at the front desk, there wasn't an employee there. The employee was OUTSIDE watching the fireworks. When I mentioned no parking on the property, she said yes, I told the Manager this would happen. I had two reservations, each one for a night. Upon check in, I asked the lady at the front desk if I needed to do anything since I had two, one night reservations. She stated no, I was in the same room both nights. When we came back the second night, we couldn't get in the front doors nor our room. The key deactivated after our first reservation check out time. Very unprofessional and a waste of time trying to get keys reactivated