We really enjoyed our stay at this hotel. The location was excellent. It's easy to get an Uber or use public transportation, and it's so centrally located that you can walk to many places. We enjoyed the pool, especially since it's open through the evening. Two room service meals were tasty, although we wished there were more Korean dishes to try. The staff was kind, friendly, and helpful, and we liked how they were always ready to give us a map and show us where to go for popular sites and also things like a Korean scrub or shampoo. One always felt welcomed and well-cared for entering and leaving the hotel. The bed was a tad soft for our taste, but we still slept well. The standard-size room, however, is quite small so working at the desk or relaxing in the chair wasn't very comfortable. We felt crowded in the room. If you can, opt for a bigger-sized room than the standard one. It will make your stay considerably more comfortable. Be a bit leery of the airport bus. There's a stop right in front of the hotel, so it certainly seemed convenient. Perhaps it was because there were protests in the city that day, but the bus arrived an hour late at the stop. This was stressful. Thankfully we had left early enough that we didn't have any trouble catching our flight.