Lotte Hotel Seoul

Pocas veces me he hospedado en un hotel en donde TODO es magnífico, el servicio, restaurante, gym, alberca y SPA, la ubicación es inmejorable, todo, absolutamente todo fue maravilloso. Si tuviera que poner algún “pero”, sería el tamaño de la habitación. De verdad es un hotel recomendado.

Ubicacion Servicio Limpieza Atención Comodidad Decoracion

Buena relación precio, calidad y ubicación. Desayuno completo

Hotel al lado de grandes centros comerciales, habitaciones amplias y comodas, personal muy amable y dispuesto a ayudarte. Muy cerca del mercado nocturno de Myeongdong, buena zona para poder conocer todo Seul.

사람이 너무 많아요 직원은 적구요 많이 불편합니다 무얼하든 대기시간이 너무 많아요

I have stayed at this hotel a couple of times, and always had a good experience. This time however, they tried to put me in a room that looked nothing like what was on their or Expedia's website. It was dark, with bedside lamps that were leaning over awkwardly, brown orange and red striped carpet and an odd smell. They did move me to a more updated room right away and the rest of my stay was great! The staff is always professional and go out of their way to accommodate requests. I appreciate that they set up thermal cameras in the lobby and the frequency of temperature checks for anyone coming and going from the hotel.

Hotel, itself is a great facility. The best breakfast buffet and spacious & clean room... but still missing a little detail, such as.. staff at the front mentioned about welcome fruit & snack, but unfortunately there was no food. (I had to ask the front later that afternoon) These little things make the True 5 Star Hotel, I guess~

good

My stay was began near midnight. It's raining and I have difficulty to find out parking lot. A service person came and helped me until to the reception desk. Every personal in the hotel were kind and nice to me and my family.

Great service and great location. We’ll come back!