Overall the hotel was ok and the location was convenient.
Unfortunately, our experience was overshadowed by an issue we had. After a long day at the parks in the extreme heat, we returned to the hotel around 12:15 a.m. only to find that the air conditioning on our floor and in our room wasn’t working. We were put in a room that did not allow guests to control the room temperature in any way. Instead of being able to unwind, shower, and go to sleep, we had to pack everything up and change rooms at 12:30 in the morning.
When I brought this to the attention of the morning hotel staff, Angelo, all he offered was a $20 credit. I asked to speak with a manager, he said he was the manager. Given the inconvenience and how late it was, I really feel like more could have been done to make things right.
Overall, the stay had its positives, but this situation left us very disappointed.