TownePlace Suites Denver Southeast

We enjoyed are stay staff is very friendly they make you feel right home never have problem peaceful

This is my third time staying here. I like the location, it’s clean and quiet and the staff are always friendly

Pounding on door at 9am to get up. Not acceptable. Got attitude when asking for cutlery which was supposed to be provided

There were a few issues I did not expect for this hotel. For one it is not kept up compared to another towneplace suite I have stayed. The toilet was not completely attached to the floor. There was not a wash cloth or had towel in the room & I had to go out in cold to get it & was only allowed one of each. The office is locked at all times but can see way since there is a major bus pickup behind the building. So I understand why it is locked. So I do not feel safe being sole. The kitchen sink drain has rubber misssing over the disposal & you can see down the sink, not pleasant sight.

The manager Momo greeted me (if that’s what you want to call it, sour as friendly bad a rattlesnake) when i came to check in. Then proceeded to tellkuhhnnnh

Don’t recommend the place. Our room wasn’t cleaned (coffee grinds on the floor near the kitchen trash can, mirrors were wiped sloppy, bathroom floor was dirty, shower tub very slow drain do you were standing in water while you showered, the knobs were ready fall off and the room had a musty smell off food, smoke and mildew. They need to reinforce the pet crap outside the hotel. We had to watch our step & even doing that one of us stepped in dog crap. And upon check in I was given a list not available in the room so after I checked in I walked out with a dirty coffee pot and gaur dryer. After a day of traveling you shouldn’t have to be worrying about some necessities not being already in the room. I noticed only 2 towels but was too tired to walk back to the front to request 3 more. The next morning I called the front & was told there were no more towels. Really? The hotel parking lot wasn’t even packed so I know it wasn’t full. Just all in all very inconvenient for travelers. We’ve stayed in other TowneHome Suites but this was by far the worst.

The washing Machine fell out of the wall and fell on me .. told the front desk and got no help

Stay was pleasant. Thank you.

Overall, I was disappointed! I’m not going back. The place needs walls repaired and exit signs fixed. A good paint job can go a long ways. The room description said, “Queen” beds, they were “Full”. Bathroom door was hard to close (room 201) and drawers in bathroom looked like they were going to fall off. Breakfast was “grab n go”. I understand COVID-19 has wrecked havoc on the hospitality industry- but a chocolate muffin, apple and granola bar is “Super 8” style - NOT Marriott! My recommendation- go somewhere else.