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Aparthotel

Valhalla Residence by Biwa

3.5 star property
Aparthotel with outdoor pool, near Cenote Calavera

Choose dates to view prices

Close to Cenote Calavera, Valhalla Residence by Biwa offers a tranquil retreat. Unwind on the sun-kissed loungers by the outdoor pool, or explore nearby Gran Cenote with free bicycle rentals.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • 12 smoke-free apartments
  • Housekeeping (on request)
  • Outdoor pool
  • Beach towels
  • Airport shuttle
  • Beach shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Meeting room
  • Barbecue grills

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden
The current price is $51
$65 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Apartment, 1 King Bed with Sofa bed

Classic Apartment, 1 King Bed with Sofa bed | Living area | 40-inch Smart TV with digital channels, TV

Classic Apartment, 1 King Bed with Sofa bed

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony, Garden View

Family Apartment, 2 Bedrooms, Balcony, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Balcony, Garden View

  • 125 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Sofa Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms | Living area | 40-inch Smart TV with digital channels, TV

Luxury Penthouse, 2 Bedrooms

  • 200 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Pool View

Superior Apartment, 2 Bedrooms, Pool View | Living area | 40-inch Smart TV with digital channels, TV

Superior Apartment, 2 Bedrooms, Pool View

  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Reception
Otonomus Tulum
Tulum
  • Pool
  • Kitchen
  • Laundry facilities
  • Parking available
8.8 out of 10, Excellent, 260 reviews
The price is $26
$35 total
includes taxes & fees
May 18 - May 19
Otonomus Tulum
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About the neighborhood

Map
C. Lirio Mz 20 Lt21 Esq. C. Palma, Tulum, QROO, 77760

What's nearby

  • Hospital de Tulum - 4 min drive - 2.2 km
  • Dos Aguas Park - 5 min drive - 2.5 km
  • Tulum Mayan Ruins - 13 min drive - 7.4 km
  • Tulum Beach - 15 min drive - 9.5 km
  • Playa Paraiso - 16 min drive - 8.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Poc-Chuck “Las Mestizas” - ‬19 min walk
  • ‪El Camello Jr - ‬4 min drive
  • ‪Aroma Cafe Tulum - ‬10 min walk
  • ‪Palma Central - ‬3 min drive
  • ‪Asian Bodega - ‬2 min drive

About this property

Valhalla Residence by Biwa

  • When you stay at Valhalla Residence by Biwa, you'll be within a 10-minute drive of Cenote Calavera and Gran Cenote. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are other highlights, and apartments offer conveniences like kitchens and sofa beds.

At a glance

DONE

Property size

    • 12 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [Avenida Satélite Norte, Centro, 77760 Tulum, Q.R.]
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your passport after booking
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Check-out instructions

    • The host requires you complete the following before checking out:
    • Gather used towels
    • Turn off the lights, lock the doors, and return the keys
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Beach shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Beach shuttle (surcharge)
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Beach shuttle (surcharge)

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Espresso maker
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Freezer

Bedrooms

  • Queen sofa bed

Bathrooms

  • Shower
  • Towels provided
  • Shampoo
  • Toilet paper
  • Hair dryer
  • Soap

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch Smart TV with digital service

Outdoor areas

  • Terrace
  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Luggage storage
  • Iron/ironing board (on request)
  • In-room massages
  • Virtual front desk
  • Mosquito nets
  • Champagne service

Things to do

  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 12 rooms
  • Individually decorated
  • Individually furnished

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 4400 per vehicle (roundtrip, maximum occupancy 4)
  • Beach shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an extra charge and varies based on unit size

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property is professionally cleaned.

Also known as

Valhalla By Biwa Tulum

Valhalla Residence by Biwa Tulum

Valhalla Residence by Biwa Aparthotel

Valhalla Residence by Biwa Aparthotel Tulum

Frequently asked questions

Does Valhalla Residence by Biwa offer free cancellation for a full refund?

Yes, Valhalla Residence by Biwa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Valhalla Residence by Biwa?

Yes, there's an outdoor pool.

Are pets allowed at Valhalla Residence by Biwa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Valhalla Residence by Biwa?

Yes, there's free self parking. Onsite parking includes off-street options.

Is airport shuttle service offered by Valhalla Residence by Biwa?

Yes, an airport shuttle is available. The charge is MXN 4400 per vehicle roundtrip.

What are the check-in and check-out times at Valhalla Residence by Biwa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Valhalla Residence by Biwa and nearby?

Valhalla Residence by Biwa has an outdoor pool and a garden.

Does Valhalla Residence by Biwa have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and cookware.

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Reviews

Valhalla Residence by Biwa Reviews

9.8

Exceptional

10

Cleanliness

9.2

Amenities

10

Staff & service

10

Property conditions & facilities

Popular mentions

Room
Cenotes
Family friendly
Beach
Refrigerator
Apartment
Kitchen

Reviews

Verified

10/10 Exceptional

Its a beatiful.hotel in a quite area. Nice and big rooms with all your needs.
Kazi, 2-night trip
Verified

10/10 Exceptional

A delightful gem in a quiet, residential neighborhood. Very clean. Modern. Well equipped kitchens. Friendly and helpful staff on site during business hours. A little confusing to find on the first try. It is an apartment complex in a gated neighborhood that has been converted into an apartment hotel. A little confusing to find on the first try. The address will get you really close on Google or Apple maps. Great for people who rent a car and want to cook some of thier own meals. Nearest grocery store is more than a mile away. 2 miles from the central commercial area and 5 miles from the beach. A great option for people who want to 'freestyle' their time in Tulum away from the hotel zone. It was easy for us, we both speak Spanish and are comfortable driving around town.
Joseph, 6-night trip
Verified

10/10 Exceptional

The hostess was REALLY nice and accommodative. She gave valuable recommendations for grocery stores/ restaurants that we liked.
Farhana, 7-night trip
Verified

10/10 Exceptional

Excellent Location and Host

It was a great place, safe location, easy access 25/7, not too far from Centro Tulum, a car rental was ideal for us, as we had the opportunity to visit many Tulum gems around the area, Host was was so gracious, in helping with day to day things, and overall was a very stress free place to stay, a cab ride not too bad, but weekly car rental was great to go to ruins, cenote, and beach daily, and made the trip. Very clean and friendly place.
Larry, 11-night trip
Verified

10/10 Exceptional

Nice modern long stay residences. Full kitchen setup. good for family stays and group stays.
Parvin, 1-night trip
Verified

8/10 Very good

Quiet and in a guarded area. Clean. Staff was friendly. Beds are hard. No coffee etc.
Kelly, 2-night trip
Verified

10/10 Exceptional

Best place in Tulum! Safe and Chill!

Dumbfounded, how beautiful this place was! I was just passing through for a few days in Tulum and it was a great place to land and the service was awesome!
Sari, 2-night trip
Verified

10/10 Exceptional

Its a beatiful hotel in a quite area. Nice and big rooms with all your needs. Includes kitchen and huge refrigerator
enrique, 1-night trip
Verified

10/10 Exceptional

The reception of the staff and Antoinette were professional, kind and very helpful. The property is very quiet, safe, very beautiful and the rooms were very spacious. I look forward to my next trip there. I highly recommend the Valhalla Residence. Thank you! Steve
Stephen, 1-night trip
Verified

10/10 Exceptional

Clean and calm location. In a gated community. You need a car to get there. We had a quiet stay with our family, exactly what we were looking for, out of the buzz from Tulum. Near some awesome cenotes. The appartement is well furnishwd and really, but really clean. Strongly recommended.
Marie-Pierre, 2-night trip
Verified

10/10 Exceptional

Really nice quiet place to stay.
Oswaldo, 6-night trip
Verified

10/10 Exceptional

Lovely place.
Alejandro, 8-night trip
Verified

10/10 Exceptional

Really nice place, quiet and super clean.
Oswaldo, 6-night trip
Verified

10/10 Exceptional

Beautiful place to stay and receptionist is caring and attentive to making sure you feel comfortable and explaining everything.
Oscar, 1-night trip
Verified

10/10 Exceptional

It’s a beautiful place
Patricia, 10-night trip
Verified

8/10 Very good

Anntoinetta is very accommodating. My second visit to Valhalla Residence.Nice building and upkept.
JAMIE, 10-night trip
Verified

10/10 Exceptional

Antonietta, the manager, is the loveliest person. She went out of her way to make our stay a pleasurable one (specially after the Amira Central 305 fiasco). I recommend Valhalla Residence as your choice for a Tulum stay 👍
venancio, 1-night trip
Verified

10/10 Exceptional

Great residential apartments

Our family loved staying at Valhalla. It was a bit hard to find at first but easy after the first day. The rooms are large, clean and well-maintained. The pool is unusually large for a short-stay building. Antoinetta was a gracious and helpful on-site manager
Gregory, 5-night trip
Verified

10/10 Exceptional

Overall, my stay was for 8 days and throughout those 8 days it was great. The rooms were clean and spacious. The receptionist was kind and made you feel welcome. It is especially best at night because there isn't really any noise to bother anyone who's stays. I had always felt safe staying here, the doors were secure and needed codes to get into them. Overall 10/10 place to stay in whenever you're in Tulum.
Oswaldo, 8-night trip
Verified

10/10 Exceptional

Ok
ramon, 1-night trip
Verified

10/10 Exceptional

The place you will feel like you’re in your home!!

Everything around was perfect 100% From the owner ship to the las employees working there Antonieta manager super so friendly to Silvia so nice fast with smiles all the time and Jose the chofer for my pickup from airport was so professional and cordial I hire whole week for whatever I was needed And the most that feeling of security having a chofer know the job was like I having private secretary. And the main hotel wow! All employees there was like my friends of all time. It’s the owner Harold and Carlos his second in charge constantly there making sure everything was going well the POINT! Was so feeling good and satisfied I tried hand shake each one for their superb jobs in my last day give my appreciation!
Si, 6-night trip
Verified

10/10 Exceptional

It is super clean and very well maintaned property, 2 bedroom suites with a large livingroom amd kitchen that is well supplied of all items needed to cook from plates, cups glasses, pots pand coffee maker, showerhas hot water that never ends!, pool is perfecy size for adults and little kids,propert is completely fenced amd has a security entrance, theresmanagements 24 hrs and they were very good at taking care of ournever ending needs, they also have a few vats for rent and cam be paid for in cash debit or credit, the rooms come with beach towels too, they also have bikes for rent, we stayed for 1 week with 3 teems and 2 adults, no complaints from me, they have coffee maker for american and pods they also give u a few coffee pods to get u started, i cam go to the supermarket : chedraui or any oxxo convi ience store to buy what u need to cook,propert is in the line with the jungle so the view from the top is amazing, i recommend this place tp anyone especially if u r traveling with kids, is very safe and beautiful, i recommend u do rent a car, so bbn u can go into downtown and the beach, theres another car rental : america car rental in tulum a d they accept debit cards too a d they rent a phone too which u can Use as phone , gps and hot spot and insurance is already included in the price, no hidden charges, the propert also has a fridge that makes ice and most important THEY HAVE FILTERED DRINKING WATER!!!!, AND A PITCHER U CAM FILL AND PUT IN THE FRIDGE! 100% HAPPY!
6-night trip
Verified

10/10 Exceptional

Absolutely perfect! Kids loved the pool too
Rita, 1-night trip
Verified

6/10 Good

Hôtel situé dans un environnement privé, et verdoyant. L’appartement est correcte, mais il manque une salle de bain pour 4 personnes. Nous n’avons pas eu d’eau chaude pendant notre séjour rendant pénible notre expérience.
Raynald, 1-night trip
Verified

10/10 Exceptional

Lugar super tranquilo, habitacion super pulcra, bonitas instalaciones, alberca un poco fria pero es la temporada Definitivamente volvere por el lugar, el personal y la atencion de Maria Paula
Jorge Daniel, 1-night trip